How to use the Verizon Protect app for your online privacy & security

The Verizon Protect app provides access to managing your Digital Secure features. You can safeguard your internet connection and personal data with anti-virus, anti-malware and identity theft protection.

How to update your Digital Secure app to the Verizon Protect app (Android):

1. Look for a notification from the Google Play™ Store* that says Digital Secure needs an update.
2. Tap the notification and follow the onscreen prompts to update Digital Secure to the Verizon Protect app.
3. Once the update is complete, tap the new Verizon Protect icon to open the app.
4. Read and accept the Terms & Conditions and Permissions in the app to ensure Digital Secure is protecting your device.
5. The update will automatically remove the old icon for the Digital Secure app from your device.

You've successfully updated from the Digital Secure app to the Verizon Protect app.


If you’re subscribed to Verizon Security & Privacy, how to update to the Verizon Protect app (Android):

1. Launch Settings, then Application Manager on your Android device.
2. Select the Digital Secure or Security & Privacy app.
3. Tap on Disable.
4. Follow the onscreen prompts to uninstall updates and disable the app.
5. Launch the Play Store.
6. Search for and navigate to the Verizon Protect app.
7. Tap on Install.
8. Follow the onscreen prompts to install the Verizon Protect app.
9. Once the installation is complete, tap the new Verizon Protect icon to open the app.
10. Read and accept the Terms & Conditions and Permissions in the app to ensure Digital Secure is protecting your device.

You’ve successfully installed the Verizon Protect app.

How to update your Digital Secure app to the Verizon Protect app (iOS):

1. Launch the App Store** on your iOS device.
2. Search for and navigate to the Verizon Protect app.
3. Follow the onscreen prompts to update Digital Secure to the Verizon Protect app.
4. Once the update is complete, tap the new Verizon Protect icon to open the app.
5. Read and accept the Terms & Conditions and Permissions in the app to ensure Digital Secure is protecting your device.
6. The update will automatically remove the old icon for the Digital Secure app from your device.

You've successfully updated from the Digital Secure app to the Verizon Protect app.

*The update from the Digital Secure app to the Verizon Protect app takes place from 11/13/24 - 12/12/24, so if you don’t see it available, you can check the Google Play™ Store at a later time.
*Apple iPhone users will be able to download the Verizon Protect app from the App Store starting on 11/13.

The Verizon Protect app includes tools and resources to safeguard your information.

You can review and manage your personal information through the dashboard:

• Review your Security Rating.
• Explore Security Rating categories.
• Review recommended actions.
  • As you complete your recommended actions, you’ll improve your digital security and Security Rating.

You’ll have access to the basic Digital Secure features:

• Safe Browsing: Blocks dangerous websites and links.
• Malware Scan: Scans your device for threats (Android only).
• Wi-Fi Scan: Checks if your Wi-Fi network is safe.
• Device Scan: Checks if your device's software is up to date (iOS only).

Follow the steps in the support page, Configure Service Settings in the Verizon Protect app (the new name for the Digital Secure app) in your app store or device.

Digital Secure is our all-in-one suite of privacy and security tools for your mobile devices and home computers. Digital Secure features are available through the Verizon Protect app once it becomes available. Until then, you can access these features through the Digital Secure app.

• Subscribe to Digital Secure - My Verizon app
• Upgrade to Digital Secure Premium in the app
• Subscribe to Digital Secure - My Verizon website

Good to know: From 11/13/24 - 12/12/24, you may see either the Digital Secure app or the Verizon Protect app on your device during this time. For Digital Secure support, visit the How to use How to use Digital Secure for your online privacy & security page.

Digital Secure settings and features are available through the Verizon Protect app once it becomes available. Until then, you can access these features through the Digital Secure app.

Learn how to manage your Digital Secure settings in the Verizon Protect app:

• Configure Service settings in the Digital Secure app.
• Configure Service settings in the Verizon Protect app (the new name of the Digital Secure app) in your app store or device.
  

Before you begin: While the Digital Secure app transitions to the Verizon Protect app, you may see either app name in support materials.

Learn how to use your Digital secure features:

• Scan your device for viruses with Antivirus Scan (Android)
  • Perfrorm an Antiviurs Scan
  • Set up malware scan schedule
• Check your devices system for threats with System Scan (iOS)
  • Set up System Scan (iOS) and resolve threats
• Turn on Safe Browsing to stay safe from risky websites
  • Set up Safe Browsing
• Check your devices system for threats with System Scan (iOS)
  • Set up System Scan (iOS) and resolve threats
• Scan your Wi-Fi for threats with Wi-Fi Scan
  • Set up manual Wi-Fi scan
  • Set up auto Wi-Fi scan
• Turn on Secure VPN
  • Set up scheduled VPN
  • Add Windows VPN
• Set up Dark Web Monitoring to monitor your online identity
  • Add Identity Protection
  • Configure service settings Identity Protection
• Chat with a Security Advisor
  • Start a chat with a security expert for guidance and tips
• Start restoring your identity with Identity Restoration
  • Talk to a specialist if your identity has been compromised

Unsubscribe from Digital Secure

• Unsubscribe from Digital Secure - My Verizon app
• Unsubscribe from Digital Secure - My Verizon website

Good to know: Certain versions of the Digital Secure app can't be uninstalled. If you're unable to uninstall the app, the app can be disabled. See the Disable the Digital Secure app support page for steps.