Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

LG Terra™ Support Overview

Encuentra asistencia y herramientas específicas para tu LG Terra en Internet.
Activación básica
Learn how to activate and set up your Terra.

Temas populares
Find more information about your device with our interactive simulator.

Troubleshoot Terra
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Phone Setup Wizard - LG Terra™

Here's how to quickly navigate through the initial activation setup screens on your Terra.

Sound Easy Set-Up - LG Terra™

Here's how to quickly manage sound settings for your Terra.

Hacer copia de seguridad y transferir contenido

Centro de transferencia de contenido

Encuentra la mejor forma de transferir tus fotos, videos, contactos y demás contenido desde un dispositivo a otro. Consulta las instrucciones paso a paso para los dispositivos, según el sistema operativo que tengan.

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.

Video: Usa la aplicación Content Transfer para mover contenido entre dispositivos
 (duración: 2:58)
Con la aplicación Content Transfer es fácil transferir tus contactos y otro contenido desde tu teléfono usado al nuevo. Conoce cómo.
Duración: 2:58

Lo básico

How to Check Verizon Coverage in the US

Here's how to to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

LG Terra™ Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your LG Terra.

LG Terra™ Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your LG Terra.

Batería y carga

Insert / Remove Battery - LG Terra

Here's how to insert / remove the battery for your Terra.

Master Reset - LG Terra™

To restore your device to factory default settings, view this info on performing a Master Reset.

Activar/desactivar la optimización de la batería - Android™ 6.x y posterior (LG)

La optimización de la batería ayuda a conservar la carga de la batería de tu dispositivo LG y está activada de manera predeterminada.

View Battery Info - LG Terra™

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your LG Terra.

Bluetooth®

Bluetooth® Discovery Mode - LG Terra™

To make your LG Terra visible to Bluetooth devices, view this info.

Delete Paired Bluetooth® Connection - Basic Phones

Here's how to delete a paired Bluetooth device from your Basic handset.

Send Contact via Bluetooth® - LG Terra™

Here's how to send a contact on your Terra via Bluetooth.

Turn Bluetooth® On / Off - LG Terra™

Here's how to turn Bluetooth for your Terra on or off.

Llamadas y marcado

Agregar/eliminar bloqueos de spam - Sitio web de Mi Verizon

Aprende cómo bloquear mensajes de texto de direcciones de correo electrónico o dominios a través del sitio web de Mi Verizon.

Agregar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

En esta información se explica cómo bloquear temporalmente llamadas y mensajes no deseados a través del sitio web de Mi Verizon.

Call Waiting - Basic Phone

Here's how to answer call on your Basic phone while you're on another call.

Call a Number - LG Terra™

Here's how to place a call from your Terra.

Delete Call History - LG Terra™

Here's how to clear the call history from your Terra.

Delete Messages - LG Terra™

Here's how to delete text messages from your LG Terra.

LG Terra™ Simulator: Making a Phone Call

An interactive guide on how make phone calls using your LG Terra.

Manage DTMF Tones - LG Terra™

If you're calling into an automated system (e.g., Voicemail) from your LG Terra and your dialpad entries aren't recognized, view this info.

NAM Selection - LG Terra™

Here's how to switch your Terra between two different phone numbers that are programmed into it.

Place a Conference Call - LG Terra™

Here's how to place a conference call from your Terra.

Redial - LG Terra™

Here's how to manually redial a number called from your Terra.

Redial Settings - LG Terra™

Here's how to redial a number on your Terra.

Eliminar un bloqueo - Bloqueo de llamadas y mensajes - Sitio web de Mi Verizon

Te mostramos cómo eliminar un bloqueo temporal de llamadas o mensajes a través del sitio web de Mi Verizon.

Reset Call Timers - LG Terra™

Here's how to reset the call timers on your Terra.

Speed Dial - LG Terra™

Here's how to add a speed dial to your LG Terra.

Turn Airplane / Standalone Mode On / Off - Non-Supported Devices

To turn Verizon network services on/off or if they aren't functioning on your mobile device, view this info.

Use Speakerphone - LG Terra™

To utilize the speakerphone functionality on your LG Terra, view this info.

View Call History - LG Terra™

Here's how to view the call history of your Terra.

View Call Timers - LG Terra™

Here's how to view call timers on your LG Terra.

Voice Activated Dialing - LG Terra™

Here's how to use the voice-activated dialing feature on your LG Terra.

Cámara, fotos y videos

Common Camera Settings - LG Terra™

For info on common camera settings (e.g., resolution, timer, etc.), check out this.

Asegurarse de que el mensaje de foto y video no exceda el límite de capacidad del archivo

Si tienes problemas para enviar/recibir fotos y videos, aquí tienes información sobre los límites de capacidad.

LG Terra™ Simulator: Taking a Picture

Discover how to take a photo using your LG Terra.

Save a Picture / Video Message - LG Terra™

Here's how to save a picture or video file sent as a message to your Terra.

Send Existing Picture via Messaging - LG Terra™

Here's how to send a saved picture from your LG Terra to a messaging recipient.

Tipos de archivos compatibles para mensajes de foto/video

Obtén información sobre los tipos de archivos compatibles para mensajes de foto/video.

Take and Send a Picture via Messaging - LG Terra™

Here's how to take and send a picture with your Terra.

View Pictures / Videos - LG Terra™

Here's how to view pictures and/or videos on your Terra.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Te mostramos cómo resolver conflictos de los controladores si tu dispositivo no se conecta correctamente con tu computadora.

Contactos

Add a Contact - LG Terra™

Here's how to add a contact to your LG Terra.

Caller ID Image - LG Terra™

Here's how to set or change the image for a saved contact on your LG Terra.

Delete a Contact - LG Terra™

Here's how to remove a contact from your LG Terra.

Edit a Contact - LG Terra™

Here's how to edit a contact on your LG Terra.

LG Terra™ Simulator: Adding a Contact

Learn how to add a new contact to your LG Terra.

LG Terra™ Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your LG Terra.

LG Terra™ Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your LG Terra without looking at it.

Send Contact via Bluetooth® - LG Terra™

Here's how to send a contact on your Terra via Bluetooth.

ID e información del dispositivo

View Device ID (ESN / IMEI / MEID) - LG Terra™

Here's how to view the device ID (MEID) for your Terra.

View PRL / ERI ID - LG Terra™

Here's how to view the preferred roaming list (PRL) and enhanced roaming indicator (ERI) versions on your Terra.

View Phone Number - LG Terra™

Here's how to view the phone number for your Terra.

Configuraciones de dispositivos

Adjust Backlight - LG Terra™

Here's how to adjust the keypad and screen backlight on your Terra.

Adjust Brightness Settings - LG Terra™

Here's how to adjust screen brightness on your Terra.

Adjust Display Settings - LG Terra™

Here's how to adjust the display settings (e.g., Clock format, Menu, etc.) for your LG Terra.

Adjust Font Settings - LG Terra™

Here's how to adjust how text appears on your Terra.

Configurar la identificación del nombre de la compañía

Aprende cómo cambiar la configuración de la identificación del nombre de tu compañía.

Display Theme Settings - LG Terra™

Here's how to change the display color scheme on your Terra.

LG Terra™ Simulator: Accessing Settings

Explore how to access settings on your LG Terra to change alert sounds, turn off GPS and more.

LG Terra™ Simulator: Changing Notification Sounds

Learn how to change notification sounds on your LG Terra.

LG Terra™ Simulator: Performing a Factory Reset

Find out how to perform a factory reset your LG Terra.

Manage DTMF Tones - LG Terra™

If you're calling into an automated system (e.g., Voicemail) from your LG Terra and your dialpad entries aren't recognized, view this info.

Restablecer configuración predeterminada - LG

Te mostramos cómo restablecer tu teléfono a valores predeterminados de fábrica en tu dispositivo básico LG 3G.

Restriction Settings - LG Terra™

To allow or restrict access to services on your LG Terra, view this info.

System Select - LG Terra™

Here's how to change the network mode selection setting on your Terra.

Turn Airplane Mode On / Off - LG Terra™

To turn Verizon network services on/off or if they aren't functioning on your Terra, view this info.

Email/Gmail

Puertos de email y mensajería estándar

Aquí encontrarás información sobre los puertos de mensajería de correo electrónico estándar, que te puede ayudar a configurar las opciones avanzadas de correo electrónico.

Video: Diagnóstico de problemas de email personal y corporativo
 (duración: 3:21)
Conoce cómo solucionar los problemas con tu email personal y corporativo con solo unos simples pasos.
Duración: 3:21

GPS y servicios basados en la ubicación

Turn GPS Location On / Off - LG Terra™

Here's how to turn GPS location for your LG Terra on or off.

Pantalla de inicio

Banner Settings - LG Terra™

Here's how to configure the personalized greeting on the Home screen of your Terra.

LG Terra™ Simulator: Restarting Your Phone

An interactive guide on how to restart your LG Terra.

Internet y navegador de Internet

Acceder a sitios web - Mobile Web

Te mostramos cómo acceder a los sitios web a través del servicio de Internet móvil Mobile Web en tu dispositivo.

Browser Bookmarks - LG Terra™

Here's how to open, add, edit and remove bookmarks in the Opera browser on your Terra.

Clear Temporary Internet Files - LG Terra™

If you're getting a 'page cannot be displayed' error or can't browse the internet on your LG Terra, view this

LG Terra™ Simulator: Bookmarking a Website

Learn how to bookmark a website on your lg terra, so it's easy to find later.

LG Terra™ Simulator: Clearing Browsing Data

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG Terra.

LG Terra™ Simulator: Navigating to a Website

Discover how to find a website using your LG Terra.

Open Web Browser - LG Terra™

Here's how to open the default web browser on your LG Terra.

Idioma

LG Terra™ Simulator: Changing the Language

Discover how to change the language settings on your LG Terra.

Language Selection - LG Terra™

Here's how to change the language used on your Terra.

Bloqueo, desbloqueo, contraseña y seguridad

LG Terra™ Simulator: Activating Your Device

A visual guide for activating your LG Terra.

Lock Code - LG Terra™

Here's how to enter or change a lock code on your Terra.

Set Up Phone Lock - LG Terra™

Here's how to set up screen lock options on your Terra.

Unlock Screen - LG Terra™

To unlock the screen on your LG Terra, check out this info.

Memoria/almacenamiento

Check Memory - LG Terra™

Here's how to check memory usage if your Terra runs slow / crashes, apps freeze or you can't save media.

Clear Temporary Internet Files - LG Terra™

If you're getting a 'page cannot be displayed' error or can't browse the internet on your LG Terra, view this

Música

Sync Music to the Phone with Windows® Media Player 11

Here's how to sync music to the phone with Windows Media Player 11.

Sistema operativo y software

Auto Firmware Over-The-Air (FOTA) Upgrade - LG Terra™

Here's how to perform an over-the-air firmware update on your Terra.

Manual Firmware Over-The-Air (FOTA) upgrade - LG Terra™

Here's how to perform an over-the-air firmware update on your Terra if it doesn't update automatically.

View Software Version - LG Terra™

To view the software version your LG Terra is running, check out this info.

Tarjeta SIM

Enable / Disable / Modify SIM PIN - LG Terra™

Here's how to change, enable or disable the SIM card lock code on your LG Terra.

Insert SIM Card - LG Terra™

Here's how to properly insert a SIM card into your LG Terra to avoid potential service issues.

LG Terra™ Simulator: Inserting and Removing the SIM Card

Discover how to put and remove a SIM card into your LG Terra.

Remove SIM Card - LG Terra™

Here's how to remove the SIM card from your Terra.

View SIM Card Number - LG Terra™

Here's how to view the SIM card number associated with your LG Terra.

Sonidos, volumen y audio

Adjust Keypad Volume - LG Terra™

Here's how to adjust keypad volume on your LG Terra.

Alert Sounds - LG Terra™

Here's how to adjust alert sounds on your Terra.

Service Alerts - LG Terra™

Here's how to manage service alerts (e.g., minute beep, call connect, etc.) on your Terra.

Sound Easy Set-Up - LG Terra™

Here's how to quickly manage sound settings for your Terra.

Volume Controls - LG Terra™

Here's how to adjust the volume if your Terra doesn't vibrate or play sounds when receiving calls / messages.

Mensajería de texto y multimedia

Auto Receive Messages - LG Terra™

Here's how to check settings on your Terra if you're not receiving your picture / video messages.

Auto Save - LG Terra™

Here's how to set your Terra to automatically save sent messages.

Create and Send a Text Message - LG Terra™

Here's how to create and send a text message on the LG Terra.

Create and Send a Text Message - VZAccess® Manager

Here's how to create and send a text message via VZAccess Manager.

Cut, Copy and Paste Text - LG Terra™

Here's how to cut, copy and paste text on your Terra.

Text Message Entry Method - LG Terra™

Here's how to choose how your Terra enters text using the keypad (e.g., T9 word, Abc, 123, etc.).

Text Message Signature - LG Terra™

To add, remove or edit the text message signature on your LG Terra, view this info.

Turn Message Delivery Confirmation Setting On / Off - LG Terra™

To receive delivery confirmation for messages sent from your LG Terra, view this.

Verizon Messages - Website - Print Text Messages

Te mostramos cómo imprimir mensajes de texto en tu computadora a través de tu cuenta de Mi Verizon.

View Text Messages - LG Terra™

Here's how to view text messages on your LG Terra.

Sugerencias, trucos y soluciones rápidas

Set Shortcut - LG Terra™

Here's how to set a keypad shortcut on your Terra to quickly access menu items.

Accesibilidad visual y auditiva

Manage TTY Settings - LG Terra™

To change the TTY settings on your LG Terra, check out this info.

Fondos de pantalla/Tema

Display Theme Settings - LG Terra™

Here's how to change the display color scheme on your Terra.

LG Terra™ Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your LG Terra.

Set Wallpaper - LG Terra™

Here's how to set the Home screen image on your LG Terra.

Wi-Fi y red

Network Mode Settings - LG Terra™

View this info on network mode settings if you're having issues with voice / data services on your LG Terra.

Video: Diagnóstico de problemas de una conexión Wi-Fi
 (duración: 2:55)
¿Tienes problemas con tu conexión a Wi-Fi? ¡No tengas miedo! Sigue estos sencillos pasos para activar tu conexión Wi-Fi.
Duración: 2:55