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LTE Home Internet - Support Overview

Find support and online tools for your Verizon LTE Home Internet.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Conectar tu dispositivo directamente a la PC

Entérate cómo conectar tu dispositivo directamente a una computadora.

Import Other Dial-up Accounts - VZAccess® Manager

Te mostramos cómo importar las cuentas de conexión por marcado (dial-up) existentes de tu proveedor de servicio de Internet (ISP) usando VZAccess Manager en tu computadora Windows.

LTE Home Internet - Access Admin Page

Here's how to access the admin page on your LTE Home Internet.

LTE Home Internet - Activate / Set Up Device

Here's how to assemble and activate your LTE Home Internet.

LTE Home Internet - Connect the Wireless Client Manually

Here's how to connect to your LTE Home Internet's Wi-Fi manually.

LTE Home Internet - Edit Access Point Names (APN)

Here's how to edit your Access Point Name (APN) settings on your LTE Home Internet.

LTE Home Internet - Establish Wired Connection

Here's how to establish a wired connection via Ethernet ports with your LTE Home Internet.

LTE Home Internet - Install External Antenna

Here's how to install the external antenna on your LTE Home Internet.

LTE Home Internet - Set Router Admin Password

Here's how to set the router Admin password on your LTE Home Internet.

LTE Home Internet - View Device Info

Here's how to view device info (e.g., Wi-Fi key, WPS PIN, etc.) on your LTE Home Internet.

LTE Home Internet User Guide (PDF)

This User Guide can help you get the most out of your LTE Home Internet. Obtén información sobre configuración, uso de funciones avanzadas y navegación.

Set Up Favorites - Mobile Web 2.0

Te mostramos cómo agregar tus sitios web favoritos a Mobile Web 2.0.

Hacer copia de seguridad y transferir contenido

LTE Home Internet - Backup / Restore Current Configuration

Here's how to back up and restore the current settings for your LTE Home Internet.

Lo básico

Cómo ver la disponibilidad del servicio de Verizon Wireless

Aprende cómo verificar si tu ubicación tiene disponible el servicio móvil de Verizon. Sigue estas instrucciones para ver si hay cobertura en tu área.

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Datos

LTE Home Internet - View Data Usage

Here's how to see how much data your LTE Home Internet has used.

ID e información del dispositivo

LTE Home Internet - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID on your LTE Home Internet.

LTE Home Internet - View Phone Number

Here's how to view the phone number for your LTE Home Internet.

Configuraciones de dispositivos

Deshabilitar la configuración automática y la configuración del servidor proxy 

Te mostramos cómo deshabilitar la configuración automática y la configuración del servidor proxy en tu dispositivo.

LTE Home Internet - Configure DHCP

Here's how to configure DHCP settings on your LTE Home Internet.

LTE Home Internet - Configure LAN Settings

Here's how to configure LAN settings on your LTE Home Internet.

LTE Home Internet - Configure Parental Controls

Here's how to configure parental controls for your LTE Home Internet.

LTE Home Internet - DMZ Settings

Here's how to test the firewall settings for your LTE Home Internet.

LTE Home Internet - Enable / Disable Wireless Radio via Admin Page

Here's how to enable / disable Wi-Fi for your LTE Home Internet from the admin page.

LTE Home Internet - Turn Network Name (SSID) On / Off

Here's how to display or not display your LTE Home Internet's Wi-Fi name to other devices.

Pantalla de inicio

Customizing favorites on the Home Deck - Mobile Web

Te mostramos cómo agregar un enlace/carpeta al servicio de Internet móvil Mobile Web en tu computadora de escritorio o notebook.

Sistema operativo y software

LTE Home Internet - Factory Reset

Here's how to restore your LTE Home Internet to factory default settings.

LTE Home Internet - Install Firmware Upgrade

Here's how to upgrade your LTE Home Internet's firmware over-the-air.

LTE Home Internet - View Software Version

Here's how to view the software version your LTE Home Internet is running.

Reboot the Router

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Tarjeta SIM

LTE Home Internet - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your LTE Home Internet.

LTE Home Internet - View SIM Card Number

Here's how to view the SIM card number associated with your LTE Home Internet.

Indicadores/luces de estado

LTE Home Internet - LED Status Indicators

Here's an overview of the LED indicators on your LTE Home Internet.

LTE Home Internet - View Signal Strength

Here's how to view the signal indicator on your LTE Home Internet.

Mensajería de texto y multimedia

Cancel Text Messaging Subscriptions

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Wi-Fi y red

CDMA Network Retirement - Business

Si tienes problemas para activar un dispositivo 3G/4G, aquí encontrarás información sobre la discontinuidad de la red CDMA.

LTE Home Internet - Change the Wi-Fi Password

Here's to change the password needed to connect to Wi-Fi on your LTE Home Internet.

LTE Home Internet - Configure Wi-Fi Security Settings

Here's how to configure Wi-Fi security settings (e.g., Wi-Fi name, Wi-Fi password, etc.) on your LTE Home Internet.

LTE Home Internet - Enable WPS

Here's how to enable Wi-Fi Protected Setup (WPS) on your LTE Home Internet.

LTE Home Internet - View Connected Devices

Here's how to view devices connected to your LTE Home Internet.

LTE Home Internet - View Network Name and Password

To view the Wi-Fi name and passwords for your LTE Home Internet, see this info.