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Motorola moto 5G - Support Overview

Encuentra asistencia y herramientas específicas para tu Motorola 5G moto mod en Internet.
Activate and set up
Find out how to activate and set up your 5G moto mod.

Troubleshoot 5G moto mod
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Self Activation - Prepaid Mobile Broadband

Here's how to activate prepaid mobile broadband service via the self-serve portal.

moto 5G - Activate / Set Up Device

Here's how to set up your 5G moto mod for use with your moto compatible device.

Lo básico

Cómo ver la disponibilidad del servicio de Verizon Wireless

Aprende cómo verificar si tu ubicación tiene disponible el servicio móvil de Verizon. Sigue estas instrucciones para ver si hay cobertura en tu área.

moto 5G - Attach / Detach mod

Here's how to attach and remove the 5G moto mod to/from your phone.

Batería y carga

moto 5G - Charge moto mod

Here's how to charge your 5G moto mod.

moto 5G - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time,etc.) for your 5G moto mod.

moto 5G - View Battery Status

Here's how to view charging status, remaining battery life and which apps or processes use your mod's battery.

Conectividad para computadora/PC

Resolver problemas de Windows Device Manager

Te mostramos cómo resolver conflictos de los controladores si tu dispositivo no se conecta correctamente con tu computadora.

Datos

moto 5G - View Data Usage

Here's how to view data usage on your 5G moto mod.

ID e información del dispositivo

moto 5G - View Phone Info

Here's how to view the phone info (e.g., SIM status, IP address, etc.) for your 5G moto mod.

Hotspot

moto 5G - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to manage mobile / Wi-Fi hotspot settings (password, allowed devices, etc.) for your 5G moto mod.

Sistema operativo y software

Motorola moto 5G - Software Update

Get instructions on how to download the latest software update for performance improvements and fixes to your device, including several system enhancements.

moto 5G - Factory Data Reset

Here's how to factory / hard reset your 5G moto mod if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

moto 5G - Install Device Software Update

Here's how to check for or to install software updates on your 5G moto mod.

moto 5G - View Software Version

Here's how to view what software version your 5G moto mod is running.

Tarjeta SIM

moto 5G - View SIM Card Number

Here's how to view the SIM card number (ICCID) for your 5G moto mod.

Indicadores/luces de estado

moto 5G - View Signal Strength

Here's how to view signal strength for your 5G moto mod when it's connected to a compatible device.

Wi-Fi y red

moto 5G - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your 5G moto mod.

moto 5G - Tethered Modem Connection

Here's how to set up a modem connection for your 5G moto mod via USB or Bluetooth®.