Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Palm - Support Overview

Find device-specific support and online tools for your Palm (connected device).

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Palm - Activate / Set Up Device

Here's how to activate and setup your Palm.

Palm - Add an Existing Google Account

Te mostramos cómo agregar una cuenta de Google (Gmail) existente en tu Palm.

Palm - Adjust Account Sync Settings

Here's how to check sync settings if your Palm isn't receiving email and app notifications.

Palm - Create a New Google Account

Here's how to create a new Google (Gmail) account for your Palm.

Palm - Turn Android™ Device Protection On / Off

Te mostramos cómo activar o desactivar la protección de dispositivos Android en tu Palm.

Palm Quick Reference Guide (PDF)

This Quick Reference Guides provides you with the basics you need to start using your Palm.

Palm User Guide (PDF)

This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.

Video: Palm Text and Call Syncing on iPhone
 (duración: 2:47)

Your Palm can send and receive calls and text messages using the same phone number you use on your primary device. Watch this video to learn how to sync your Palm and an iPhone.
Duración: 2:47

Hacer copia de seguridad y transferir contenido

Palm - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Palm and a computer.

Lo básico

Palm FAQs

Learn about the Palm companion device that syncs with your primary mobile phone, so you can receive all your texts, phone calls and notifications, even when you leave your primary phone behind.

Palm Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Palm.

Palm Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Palm.

Batería y carga

Palm - Turn Power Saver On / Off

Te mostramos cómo activar o desactivar el modo de ahorro de energía para administrar el rendimiento de la batería de tu Palm.

Palm - View / Extend Battery Life

Te mostramos cómo extender la duración de la batería, ver el estado de carga/batería restante y determinar qué es lo que más consume batería en tu Palm.

Palm - View Battery Info

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your Palm.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Palm)

Battery optimization helps conserve battery power on your Palm device and is turned on by default.

Bluetooth

Palm - Send Contact via Bluetooth®

Te mostramos cómo enviar un contacto con tu Palm a través de Bluetooth.

Palm - Turn Bluetooth On / Off

Te mostramos cómo activar o desactivar Bluetooth en tu Palm y hacerlo visible para emparejar otros dispositivos.

Palm Simulator: Pairing with a Bluetooth® Device

See how to pair your Palm with your Bluetooth device.

Llamadas y marcado

Palm - Add / Remove Speed Dial Number

Te mostramos cómo agregar o eliminar un número de marcado rápido en tu Palm.

Palm - Block / Unblock Numbers

Here's how to send unwanted calls directly to voicemail for your Palm.

Palm - Call a Number

Here's how to call a number from your Palm.

Palm - Manage DTMF Tones

If you're calling into an automated system (e.g., Voicemail) from your Palm and your dialpad entries aren't recognized, view this info.

Palm - Place a Conference Call

Te mostramos cómo realizar una llamada en conferencia con tu Palm.

Palm - Redial

Here's how to redial a number using your Palm.

Palm - View / Delete Call History

Here's how to view or clear the call history from your Palm.

Palm Simulator: Activating Wi-Fi calling

Discover how to activate wifi calling with your Palm.

Palm Simulator: Calling a Contact

An interactive guide on how to call a contact using your Palm.

Palm Simulator: Calling a New Number

Discover how to use your Palm to call a new number.

Palm Simulator: Ignoring a Call and Replying with a Text

Discover how to ignore a call and reply with a text on your Palm.

Palm Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking, like browsing the internet, on your Palm.

Palm Simulator: Switching Between Calls

Learn how to switch between two phone calls on your Palm.

Palm Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your Palm.

Palm Simulator: Using speakerphone

Discover how to use the speakerphone on your Palm.

Palm Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your Palm.

Video: Palm Text and Call Syncing on Android
 (duración: 2:24)

Your Palm can send and receive calls and text messages using the same phone number you use on your primary device. Watch this video to learn how to sync your Palm and another Android device.
Duración: 2:24

Cámara, fotos y videos

Palm - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Palm.

Palm - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Palm and a computer.

Palm - Record and Share a Video

Here's how to record and share a video on your Palm.

Palm - Share Picture from Gallery

Here's how to share pictures from the photo gallery on your Palm.

Palm - Share Video from Gallery

Here's how to share a video from the gallery on your Palm.

Palm - Take and Share a Picture

Here's how to send a picture from the photo gallery on your Palm.

Palm - View Pictures / Videos

Here's how view pictures or videos on your Palm.

Palm Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Palm.

Palm Simulator: Adjusting your display size

Learn how to adjust display size on your Palm.

Palm Simulator: Adjusting your font size

A visual guide for adjusting font size using your Palm.

Palm Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Palm.

Palm Simulator: Changing the File Size of Pictures and Videos

An interactive guide on how to take a selfie with your Palm.

Palm Simulator: Recording a Video

Aprende a grabar un video usando tu Palm.

Palm Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Palm.

Palm Simulator: Taking a Picture

Discover how to take a photo using your Palm.

Palm Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Palm.

Palm Simulator: Taking a picture while recording a video

See how to take a picture while recording video on your Palm.

Palm Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your Palm.

Palm Simulator: Using TalkBack

An interactive guide on how to use talkback with your Palm.

Palm Simulator: Using screen magnification

Learn how to use screen magnification on your Palm.

Palm Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Palm.

Conectividad para computadora/PC

Palm - USB Debugging Mode

Te mostramos cómo facilitar la conexión entre tu Palm y una computadora con el SDK de Android.

Contactos

Palm - Send Contact via Bluetooth®

Te mostramos cómo enviar un contacto con tu Palm a través de Bluetooth.

Palm - Add a Contact

Here's how to add contacts on your Palm.

Palm - Contact Display Options

Te mostramos cómo configurar la visualización de tus contactos en tu Palm.

Palm - Delete a Contact

Te mostramos cómo borrar un contacto de tu Palm.

Palm - Edit a Contact

Here's how to edit a saved contact on your Palm.

Palm - Link / Unlink Contacts

Te mostramos cómo vincular o desvincular contactos duplicados en tu Palm.

Palm - View Contact Sync Source

Te mostramos cómo ver desde dónde se importó un contacto del directorio telefónico en tu Palm.

Palm Simulator: Adding a Contact

Learn how to add a new contact to your Palm.

Palm Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Palm.

Palm Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Palm.

Palm Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your Palm without looking at it.

Palm Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Palm.

Palm Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Palm.

Datos

Palm - Allow / Deny Data Roaming

Te mostramos cómo activar o desactivar el roaming de datos en tu Palm.

Palm - Manage Data Usage

Te mostramos cómo cambiar el ciclo de uso de datos y establecer advertencias y/o límites de datos en tu Palm.

Palm - Turn Data On / Off

Te mostramos cómo activar o desactivar los datos móviles en tu Palm.

Fecha y hora

Palm - Set Date and Time

If your Palm shows the incorrect date and/or time, here's how to correct it.

ID e información del dispositivo

Palm - View Device ID (ESN / IMEI / MEID)

Te mostramos cómo encontrar el ID del dispositivo (IMEI) de tu Palm.

Palm - View MAC Address

Here's how to view the MAC (Wi-Fi) address on your Palm.

Palm - View Phone Number

Here's how view the phone number associated with your Palm.

Configuraciones de dispositivos

Palm - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Sleep, Font size, Ambient display, etc.) for your Palm.

Palm - Manage Do Not Disturb Settings

Si tu Palm no recibe llamadas o alertas de mensajes de texto e email, ve cómo verificar No molestar.

Palm - Reset All Settings

If your Palm crashes, resets or runs slow, or apps freeze or reset the device, view this.

Palm - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Palm, view this info.

Palm - Turn Screen Inversion On / Off

Here's how to fix the color scheme on your Palm if it's reversed.

Palm - Turn Screen Rotation On / Off

If the display on your Palm doesn't flip or rotate, here's how to fix it.

Palm Simulator: Accessing Settings

Explore how to access settings on your Palm to change alert sounds, turn off GPS and more.

Palm Simulator: Adding an Account

Explore how to add an account on your Palm.

Palm Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Palm by adjusting the screen timeout.

Palm Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Palm.

Palm Simulator: Changing the Ringtone

Learn how to change the ringtone on your Palm.

Palm Simulator: Configuring Location Settings

Learn how to manage location settings on your Palm.

Palm Simulator: Managing Data Usage

Discover how to manage data usage on your Palm.

Palm Simulator: Reducing Data Usage by Turning on Data Saver

Find out how to manage data usage with data saver on your Palm.

Palm Simulator: Removing an Account

Explore how to remove an account on your Palm.

Palm Simulator: Turning Airplane Mode On and Off

Una guía interactiva para configurar tu Palm en modo Airplane.

Palm Simulator: Turning on Life Mode

Learn how to turn on life mode for your Palm.

Palm Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Palm's battery life for the most important functions.

Email/Gmail

Palm - Add a Personal / Corporate Email Account

Te mostramos cómo configurar una cuenta de email personal/corporativa en tu Palm.

Palm - Compose and Send Email Message

Here's how to compose and send an email message from your Palm.

Palm - Delete Email Messages

Te mostramos cómo borrar los mensajes de email de tu Palm.

Palm - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Palm.

Palm - Email Account Data Usage Settings

Te mostramos cómo modificar las opciones de uso de datos para la cuenta de email personal en tu Palm.

Palm - Email Account Notification Settings

If you're not getting notifications for the personal email on your Palm, view this info.

Palm - Email Account Password and Server Settings

Te mostramos cómo actualizar la configuración de la contraseña/servidor del email personal en tu Palm.

Palm - Email Account Signature Settings

Te mostramos cómo ingresar o editar la firma de un email personal en tu Palm.

Palm - Email Account Sync Frequency Settings

Te mostramos cómo ajustar la configuración de la frecuencia de sincronización del email personal en tu Palm.

Palm - Manage Corporate Email Settings

Here's info on updating work email settings for your Palm.

Palm - Perform a Gmail Sync

Here's how to turn Gmail sync settings (email, contacts, calendar, etc.) for your Palm on / off.

Palm - Remove Gmail Account

Here's how to remove a Gmail account from your Palm.

Palm - Remove a Personal / Corporate Email Account

Te mostramos cómo eliminar una cuenta de email personal/corporativa de tu Palm.

Palm - View and Reply to an Email Message

Te mostramos cómo ver y responder un mensaje de email en tu Palm.

Palm Simulator: Forwarding an Email

Aprende cómo reenviar un correo electrónico en tu Palm.

Palm Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Palm.

Palm Simulator: Replying to an Email

Discover how to reply to an email on your Palm.

Palm Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Palm.

Palm Simulator: Sending an Email to a Group

See how to send a group email on your Palm.

Palm Simulator: Setting Up Corporate Email

Learn how to access your work email on your Palm.

Palm Simulator: Setting Up Personal Email

See how to access your existing email account on your Palm.

Palm Simulator: Switching Between Email Accounts

See how to access different email accounts on your Palm.

GPS y servicios basados en la ubicación

Palm - Turn GPS Location On / Off

Te mostramos cómo activar y desactivar la ubicación GPS en tu Palm.

Gestos y movimientos

Video: Palm Gesture Pad
 (duración: 1:09)

Palm's gesture pad allows you to access apps, actions and settings with a swipe of the finger. Ve este video para conocer cómo.
Duración: 1:09

Copia de seguridad y restablecimiento de Google

Palm - Google™ Backup and Restore

Te mostramos cómo asegurarte de que tu cuenta de Gmail, contactos, aplicaciones, etc. tengan una copia de seguridad en tu Palm.

Pantalla de inicio

Palm - Customize Your Home Screen

Here's how to add / remove Home screen items (apps, folders, etc.) on your Palm.

Palm Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Palm to help organize your apps.

Palm Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Palm.

Instructions & User Guides

Video: Palm Google Assistant and Voice Search
 (duración: 1:07)

Using Google assistant and Voice Search is one way for you to quickly navigate your Palm. See how it works!
Duración: 1:07

Video: Palm Life Mode
 (duración: 2:21)

Life Mode minimizes distractions from the apps on your device, and saves battery life. It silences incoming calls and notifications when the screen is off. Watch this video to see how it works and how to set it up.
Duración: 2:21

Internet y navegador de Internet

Palm - Change the Browser Start / Home Page

Here's how to change the Chrome browser Home page on your Palm.

Palm Simulator: Bookmarking a Website

Learn how to bookmark a website on your Palm, so it's easy to find later.

Palm Simulator: Navigating to a Website

Discover how to find a website using your Palm.

Palm Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Palm.

Palm Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Palm.

Teclado

Video: Palm - Using the Fleksy Keyboard
 (duración: 1:42)

Palm uses the Fleksy keyboard to make it easier to enter text, numbers, symbols and emojis. This video goes over how it works.
Duración: 1:42

Idioma

Palm - Language Selection

Te mostramos cómo cambiar el idioma que usas en tu Palm.

Palm Simulator: Changing the Language

Discover how to change the language settings on your Palm.

Bloqueo, desbloqueo, contraseña y seguridad

Palm - Enable / Disable / Modify Screen Lock

Te mostramos cómo configurar, cambiar o deshabilitar la opción de bloqueo de pantalla (por ej., contraseña, diseño, etc.) de tu Palm.

Palm - Manage Screen Lock Settings

Te mostramos cómo ajustar la configuración del bloqueo de pantalla de tu Palm.

Palm - Set Up Face Recognition

Here's how to set up face recognition scan to access your Palm.

Palm - Smart Lock

Te mostramos cómo activar y personalizar la configuración de Smart Lock en tu Palm.

Palm - Unlock Screen

Here's how to unlock the screen for your Palm.

Palm Simulator: Setting Screen Security

A visual guide for setting screen security on your Palm to help protect your private information.

Palm Simulator: Unlocking the Screen

See how to unlock the screen on your Palm.

Memoria/almacenamiento

Palm - Check Device Storage

Here's how to check available space if your Palm runs slowly / crashes, apps freeze or you can't save media.

Navegación y multitareas

Palm Simulator: Hiding the navigation bar

See how to hide the navigation bar on your Palm.

Palm Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Palm.

Palm Simulator: Using Navtap gestures

Learn how to use the navtap gestures on your Palm.

Palm Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Palm.

Video: Palm Action Menus
 (duración: 0:48)

Palm's action menu makes accessing the most used actions simple. This video shows you how to get started.
Duración: 0:48

Sistema operativo y software

Palm - Factory Data Reset (Powered Off)

Te mostramos cómo restablecer la configuración de fábrica/realizar un restablecimiento completo de tu Palm si la pantalla se congela o si ocurren problemas con las llamadas, alguna aplicación, audio o sincronización y el dispositivo no se inicia.

Palm - Factory Data Reset (Powered On)

Te mostramos cómo restablecer la configuración de fábrica/realizar un restablecimiento completo de tu Palm si la pantalla se congela o si ocurren problemas con las llamadas, alguna aplicación, audio o sincronización.

Palm - Install Device Software Updates

Te mostramos cómo buscar e instalar actualizaciones de software en tu Palm.

Palm - View Software Version

Te mostramos cómo ver la versión de software que está usando tu Palm.

Palm Palm Software Update

Get instructions on downloading the latest software update for performance improvements to your Palm, including current Android security patches.

Tarjeta SIM

Palm - Enable / Disable / Modify SIM PIN

Te mostramos cómo cambiar, activar o desactivar el PIN de la SIM de tu Palm.

Palm - View SIM Card Number

Te mostramos cómo ver el número de la tarjeta SIM asociado con tu Palm.

Palm Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Palm.

Sonidos, volumen y audio

Palm - Save a Ringtone

Here's how to save an audio file from the Messages+ app as a ringtone on your Palm.

Palm - Set Ringtones / Notification Sounds

Te mostramos cómo seleccionar o cambiar timbres o sonidos de notificaciones en tu Palm.

Palm - Use Speakerphone

Te mostramos cómo usar la funcionalidad de altavoz en tu Palm.

Palm - Vibrate Mode

Here's how to activate vibrate mode on your Palm.

Palm - Volume Controls

Te mostramos cómo ajustar el volumen si tu Palm no vibra ni suena cuando recibes mensajes o llamadas.

Indicadores/luces de estado

Palm - View Signal Strength

Here's how to view signal strength for your Palm.

Mensajería de texto y multimedia

Palm - Cut, Copy and Paste Text

Te mostramos cómo cortar, copiar y pegar texto en tu Palm.

Palm - Turn Premium SMS Permissions On / Off

Te mostramos cómo cambiar los permisos para permitir o bloquear el envío de mensajes de texto premium en tu Palm.

Sugerencias, trucos y soluciones rápidas

Palm - Capture a Screenshot

Te mostramos cómo hacer una captura de pantalla en tu Palm.

Palm - Set Up Printing

Te mostramos cómo instalar y agregar una impresora a tu Palm.

Palm Simulator: Planning Your Day

Discover how to do plan your day with your Palm.

Palm Simulator: Searching Your Photos

Discover how to do a photo search using Google on your Palm.

Palm Simulator: Searching Your Screen

Discover how to do a screen search using Google on your Palm.

Palm Simulator: Setting Up Google Assistant™

See how to use set up Google Assistant on your Palm.

Palm Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email on your Palm.

Palm Simulator: Using Your Feed

See how to use Googleto automatically give you updates and information you want on your Palm.

Accesibilidad visual y auditiva

Palm - TTY Settings

Te mostramos cómo cambiar la configuración de TTY en tu Palm.

Turn Assisted Dialing On / Off - Palm Smartphones

Here's how to turn assisted dialing for your Palm device on or off.

Fondos de pantalla/Tema

Palm Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Palm.

Wi-Fi y red

Palm - Access Wi-Fi Direct

Te mostramos cómo usar Wi-Fi Direct para que puedas conectar con facilidad tu Palm con otros dispositivos compatibles con Wi-Fi.

Palm - Add a Virtual Private Network

Te mostramos cómo agregar una red privada virtual (VPN) a tu Palm.

Palm - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Palm.

Palm - Auto Switch Between Wi-Fi & Mobile Data Networks

Te mostramos cómo permitir que tu Palm cambie automáticamente entre Wi-Fi y datos móviles.

Palm - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Palm.

Palm - Remove Wi-Fi Connection

Te mostramos cómo eliminar una red Wi-Fi guardada en tu Palm.

Palm - Reset Network Settings

If you can't connect to the internet or send or receive email and messages on your Palm, view this info.

Palm - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve the indoor call quality for your Palm.

Palm - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Plam on or off.

Palm Simulator: Connecting to a Wi-Fi Network

Learn how to use your Palm to connect to a Wi-Fi network, so you can access the internet without using data.