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Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Samsung Gear S2

Encuentra asistencia y herramientas específicas para tu Samsung Gear S2 en Internet.
Activación básica
Learn how to activate and set up your Gear S2.

Troubleshoot Gear S2
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Conectar tu dispositivo directamente a la PC

Entérate cómo conectar tu dispositivo directamente a una computadora.

Getting to Know Your Samsung Gear S2

Get to know your new Samsung Gear S2 with this quick reference guide.

Import Other Dial-up Accounts - VZAccess® Manager

Te mostramos cómo importar las cuentas de conexión por marcado (dial-up) existentes de tu proveedor de servicio de Internet (ISP) usando VZAccess Manager en tu computadora Windows.

Samsung Gear S2 / Gear S2 Classic - Activate / Set Up Device

To activate and set up your Gear S2 / Gear S2 Classic, view this.

Set Up Favorites - Mobile Web 2.0

Te mostramos cómo agregar tus sitios web favoritos a Mobile Web 2.0.

Lo básico

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Batería y carga

Samsung Gear S2 / Gear S2 Classic - Charge the Device

Here's how to properly charge your Gear S2 / Gear S2 Classic using the charging cradle.

Samsung Gear S2 / Gear S2 Classic - Restart / Soft Reset

Here's how to restart your Gear S2 / Gear S2 Classic if it crashes or resets, freezes or runs slow.

Bluetooth®

Samsung Gear S2 / Gear S2 Classic - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Gear S2 / Gear S2 Classic on or off and make it visible to other devices for pairing.

Llamadas y marcado

Samsung Gear S2 / Gear S2 Classic - Answer a Call

Here's how to answer a call on your Gear S2 / Gear S2 Classic.

Samsung Gear S2 / Gear S2 Classic - Call History

To view or clear the call history on your Gear S2 / Gear S2 Classic, check out this info.

Samsung Gear S2 / Gear S2 Classic - Call a Number

Here's how to place a call from your Gear S2 / Gear S2 Classic.

Contactos

Samsung Gear S2 / Gear S2 Classic - Contacts

Here's how to view and call contacts from your Gear S2 / Gear S2 Classic.

Datos

Data Roaming - Samsung Galaxy Gear™ S

Here's how to turn data roaming for your Galaxy Gear S on or off.

Samsung Gear S2 / Gear S2 Classic - Data Roaming

Here's how to turn data roaming for your Gear S2 / Gear S2 Classic on or off.

Samsung Gear S2 / Gear S2 Classic - Turn Data On / Off

Here's how to turn the cellular data for your Gear S2 / Gear S2 classic on or off.

ID e información del dispositivo

Samsung Gear S2 / Gear S2 Classic - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (MEID) for your Gear S2 / Gear S2 Classic.

Samsung Gear S2 / Gear S2 Classic - View Phone Number

Here's how to view the phone number for your Gear S2 / Gear S2 Classic.

Configuraciones de dispositivos

Deshabilitar la configuración automática y la configuración del servidor proxy 

Te mostramos cómo deshabilitar la configuración automática y la configuración del servidor proxy en tu dispositivo.

Samsung Gear S2 / Gear S2 Classic - Display Settings

Here's how to adjust display options (e.g., brightness, font, etc.) on your Gear S2 / Gear S2 Classic.

Samsung Gear S2 / Gear S2 Classic - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Gear S2 / Gear S2 Classic, view this info.

Samsung Gear S2 / Gear S2 Classic - Turn Remote Connection On / Off

Here's how to turn Remote Connection for your Gear S2 / Gear S2 Classic on or off.

Find My Phone

Samsung Gear S2 / Gear S2 Classic - Find My Device

Here's how to use your smartwatch to find a connected device.

Pantalla de inicio

Customizing favorites on the Home Deck - Mobile Web

Te mostramos cómo agregar un enlace/carpeta al servicio de Internet móvil Mobile Web en tu computadora de escritorio o notebook.

Bloqueo, desbloqueo, contraseña y seguridad

Samsung Gear S2 / Gear S2 Classic - Set Up Screen Lock

Here's how to set up a screen lock option (PIN) for your Gear S2 / Gear S2 Classic.

Sistema operativo y software

Reboot the Router

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Samsung Gear S2 / Gear S2 Classic - Factory Data Reset (Powered Off)

Here's how to reset your Gear S2 / S2 Classic if it has a blank or frozen screen or calling, app or audio issues.

Samsung Gear S2 / Gear S2 Classic - Factory Data Reset (Powered On)

If your Gear S2 has a blank or frozen screen or calling, app, audio and syncing issues, view this

Samsung Gear S2 / Gear S2 Classic - Install Device Software Update

To check for or to install software updates on your Gear S2 / Gear S2 Classic, view this.

Samsung Gear S2 / Gear S2 Classic - View Software Version

To view the software version your Samsung Gear S2 / Gear S2 Classic is running, check out this info.

Actualización de software para el Samsung Gear S2

Descubre los beneficios de la actualización de software más reciente y ve instrucciones para saber cómo descargar el software a tu dispositivo.

Sonidos, volumen y audio

Samsung Gear S2 / Gear S2 Classic - Set Ringtones

Here's how to select or change ringtones on your Samsung Gear S2 / Gear S2 Classic.

Samsung Gear S2 / Gear S2 Classic - Volume Controls

Here's how to adjust volume if your Samsung Gear S2 / Gear S2 Classic doesn't vibrate or play sounds when receiving calls / messages.

Mensajería de texto y multimedia

Cancel Text Messaging Subscriptions

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Samsung Gear S2 / Gear S2 Classic - Create and Send a Text Message

Here's how to create and send a text message on your Samsung Gear S2 / Gear S2 Classic.

Wi-Fi y red

Samsung Gear S2 / Gear S2 Classic - Add a Wi-Fi Network

To connect to a Wi-Fi network on your Samsung Gear S2, view this info.

Samsung Gear S2 / Gear S2 Classic - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Samsung Gear S2, view this info.

Samsung Gear S2 / Gear S2 Classic - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Gear S2 / Gear S2 Classic on or off.