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Hum+ (1st Gen) - all-in-one connected car system | Support Overview

Hum by Verizon makes your car smarter, safer and more connected. Here you can find help for your Hum+ (1st gen) connected car system. With Hum+ (1st gen) you can:

  • Bluetooth® speaker for hands-free calling and one-touch access to emergency help.
  • Check your vehicle’s health anytime.
  • Get service reminders like when your next oil change is due.
  • Set speed and boundary alerts for family members to help keep them safe.

The 1st generation Hum+ included a Bluetooth speaker which is no longer available. If you have the latest version of Hum+, a speaker was not included. For help with Hum+ (2nd gen) visit our Hum+ (2nd gen) Support overview page.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Hum+ by Verizon Quick Start Guide (PDF)

This Quick Start Guide can help you get the most out of your device.

Alertas y recordatorios

Hum by Verizon - Mobile App - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum app.

Hum by Verizon - Mobile App - Set Scheduled Maintenance Reminders

Here's how to set up and receive alerts from your Hum system when it's time for vehicle maintenance (e.g., oil change, tire rotation, etc.).

Hum by Verizon - Web Portal - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum website.

Hum+ by Verizon (1st Gen) - Manage Primary Driver Contact

Here's how to add or edit a primary driver for your Hum+ by Verizon.

Auto health

Hum by Verizon - Auto Health Report

Here's how to view the auto health report and diagnostic issues for your Hum equipped vehicle.

Auto maintenance

Hum by Verizon - Add / View Glovebox Service Records and Maintenance

Here's how to add or view service / maintenance records using Hum Glovebox.

Hum by Verizon - Mobile App - Contact Roadside Assistance

Here's how to contact roadside assistance via the app for your Hum by Verizon equipped vehicle.

Hum by Verizon - Web Portal - Set Scheduled Maintenance Reminders

Here's how to set up and manage alerts for scheduled vehicle maintenance (oil change, tire rotation, etc.) via the Hum web portal.

Video: Hum's Auto Health and Roadside Assistance
 (duración: 1:34)

Hum lets you check your car's health from your phone and detect problems before you hit the road, all from inside the app.
Duración: 1:34

Boundary alerts

Hum by Verizon - Mobile App - Add a Boundary Alert

Here's how to set boundaries and receive alerts when a Hum equipped vehicle enters / exits a specific area.

Hum by Verizon - Web Portal - Add a Boundary Alert

Create a new boundary alert in the Hum website.

Hum by Verizon - Web Portal - Delete a Boundary Alert

Delete a boundary alert in the Hum website.

Hum by Verizon - Web Portal - Edit a Boundary Alert

Change boundary alert details in the Hum website.

Hum Settings

Hum by Verizon - Web Portal - Configure Settings

Here's how to manage the settings on your Hum account (e.g., alerts, vehicles, stolen auto assistance) via the web portal.

Hum+ by Verizon (1st Gen) - View Web Portal Info

Here's how to view vehicle diagnostics, reminders, alerts and contact assistance numbers for your Hum+ by Verizon device.

Speed alerts

Hum by Verizon - Mobile App - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the mobile app.

Hum by Verizon - Mobile App - Edit a Speed Alert

Here’s how to change a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Mobile App - Speed Alert History

View your past speed alerts in the Hum app.

Hum by Verizon - Web Portal - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the web portal.

Hum by Verizon - Web Portal - Delete a Speed Alert

Here’s how to delete a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Web Portal - Edit a Speed Alert

Here’s how to change a speed alert in a Hum website to know if you go too fast.

Hum by Verizon - Web Portal - View Speed Alert History

Here's how to view speed limit alert history via the Hum web portal.

Using the speaker

Hum+ by Verizon (1st Gen) - Answer a Call

Here's how to answer a call via your Hum+ device.

Hum+ by Verizon (1st Gen) - Charge the Speaker

Here's info on how to charge the speak on your Hum+.

Hum+ by Verizon (1st Gen) - Contact an Emergency Assistance Specialist

Here's info on how to contact an emergency assistance specialist via your Hum+ device.

Hum+ by Verizon (1st Gen) - Create a Paired Connection

Here's how to create a paired connection between a Bluetooth-capable phone or tablet and your Hum+.

Hum+ by Verizon (1st Gen) - Power the Speaker On / Off

Here's how to power the Bluetooth speaker on your Hum+ on or off.

Hum+ by Verizon (1st Gen) - Turn Bluetooth On / Off

Here's how to turn Bluetooth on or off for your Hum+ speaker and make it visible to other devices for pairing.

Hum+ by Verizon (1st Gen) - Volume Controls

Here's how to adjust the volume for your Hum+ device.