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Verizon Smart Locator - Support Overview

Find device-specific support and online tools for the Verizon Smart Locator.
Troubleshoot Smart Locator
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Conectar tu dispositivo directamente a la PC

Entérate cómo conectar tu dispositivo directamente a una computadora.

Import Other Dial-up Accounts - VZAccess® Manager

Te mostramos cómo importar las cuentas de conexión por marcado (dial-up) existentes de tu proveedor de servicio de Internet (ISP) usando VZAccess Manager en tu computadora Windows.

Set Up Favorites - Mobile Web 2.0

Te mostramos cómo agregar tus sitios web favoritos a Mobile Web 2.0.

Verizon Smart Locator - Activate / Set Up Device

Here's how to set up your Verizon Smart Locator using the Smart Locator Hub app.

Verizon Smart Locator - Add a Smart Locator

Here's how to add a Smart Locator device via the Smart Locator Hub.

Verizon Smart Locator - Create an Account

Here's how to create an account on the Smart Locator Hub app via your smartphone.

Verizon Smart Locator - Delete Smart Locator

Here's how to delete a Smart Locator device via the Smart Locator Hub app on your smartphone.

Verizon Smart Locator - Manage Your Smart Locator Hub Profile

Here's how to update your Smart Locator profile in from the Smart Locator Hub.

Verizon Smart Locator - Sign In / Out of Smart Locator Hub

Here's how to sign in / out of the Smart Locator Hub via your device.

Verizon Smart Locator User Guide (PDF)

This User Guide can help you get the most out of your Smart Locator. Obtén información sobre configuración, uso de funciones avanzadas y navegación.

Lo básico

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Verizon Smart Locator - Accept Invitation

Here's how to accept an invite to be a contact via the Smart Locator Hub app on your smartphone.

Verizon Smart Locator - How to Use

Learn how to activate and set up the Verizon Smart Locator. Get instructions on how to track important items with location alerts on your smartphone.

Verizon Smart Locator - Manage Your Service

Here's how to manage your Smart Locator account from the Smart Locator Hub.

Verizon Smart Locator - Replace Smart Locator

Here's how to replace your Smart Locator device via the Smart Locator Hub app.

Verizon Smart Locator - Tracking Mode

Here's how to set a tracking mode for your Smart Locator via the Smart Locator Hub app.

Verizon Smart Locator FAQs

Attach a Smart Locator tracker to important items like keys or wallet. Get location alerts on your smartphone anytime with the Verizon Smart Locator Hub app.

Batería y carga

Verizon Smart Locator - Charge the Device

Here's how to charge your Smart Locator device.

Verizon Smart Locator - Check Battery Life

Here's how to check the battery life for your Smart Locator via the Smart Locator Hub.

Verizon Smart Locator - Remotely Power Off Device

Here's how to remotely power off your Smart Locator off via the Smart Locator Hub app.

Contactos

Verizon Smart Locator - Add a Contact

Here's how to add a contact for your Smart Locator via the Smart Locator Hub app.

Verizon Smart Locator - Delete a Contact

Here's how to delete a contact via the Smart Locator app.

Verizon Smart Locator - Edit Contact Permissions

Here's how to edit contact permissions for your Smart Locator via the Smart Locator Hub app.

Verizon Smart Locator - Edit a Contact

Here's how to edit a contact via the Smart Locator Hub.

Configuraciones de dispositivos

Deshabilitar la configuración automática y la configuración del servidor proxy 

Te mostramos cómo deshabilitar la configuración automática y la configuración del servidor proxy en tu dispositivo.

Verizon Smart Locator - Configure Settings

Here's how to configure settings for your Smart Locator via the Smart Locator Hub app.

Verizon Smart Locator - Display Settings

Here's how to manage display settings for your Smart Locator via the Smart Locator Hub.

Verizon Smart Locator - Turn Guide On / Off

Here's how enable or disable the guide that assists by providing steps when using the Smart Locator Hub.

GPS y servicios basados en la ubicación

Verizon Smart Locator - Locate Device

Here's how to locate a Smart Locator device via the Smart Locator Hub app.

Verizon Smart Locator - Remove Location Alerts

Here's how to remove location alerts via the Smart Locator Hub app.

Verizon Smart Locator - Turn Satellite Map View On / Off

Here's how to change the location map view for your Smart Locator via the Smart Locator Hub app.

Verizon Smart Locator - Use Location Alerts

Here's how to add location and scheduled alerts for your Smart Locator via the Smart Locator Hub app.

Pantalla de inicio

Customizing favorites on the Home Deck - Mobile Web

Te mostramos cómo agregar un enlace/carpeta al servicio de Internet móvil Mobile Web en tu computadora de escritorio o notebook.

Bloqueo, desbloqueo, contraseña y seguridad

Verizon Smart Locator - Change Security PIN

Here's how to change the Security PIN for your Smart Locator via the Smart Locator Hub.

Verizon Smart Locator - Create a Security PIN

Here's how to create a Security PIN for your Smart Locator via the Smart Locator Hub app.

Verizon Smart Locator - Turn Security PIN Off

Here's how to remove the Security PIN for your Smart Locator via the Smart Locator Hub off.

Sistema operativo y software

Reboot the Router

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Verizon Smart Locator - Install Device Software Update

Here's how to check for / install software updates for your Smart Locator device via the Smart Locator Hub app on your smartphone.

Verizon Smart Locator - View Software Version

Here's how to view the software version for your Smart Locator via the Smart Locator Hub app.

Verizon Smart Locator Software Update

Get instructions on downloading the latest software update for improvements and enhancements to your Smart Locator.

Mensajería de texto y multimedia

Cancelar las suscripciones a mensajería de texto 

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Wi-Fi y red

CDMA Network Retirement - Business

Si tienes problemas para activar un dispositivo 3G/4G, aquí encontrarás información sobre la discontinuidad de la red CDMA.