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Wear24™ - Support Overview

Encuentra asistencia y herramientas por Internet para tu Verizon Wear24.

Filtra todos los temas a continuación.


Accesorios

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Configuración, activación básica y guías de usuario

Verizon Wear24 Quick Reference Guide (PDF)

This Wear24 quick reference guide shows you how to set up your watch, make calls, answer calls, and basic use.

Wear24 User Guide (PDF)

This Wear24 User Guide can help you get the most out of your device, like charging, pairing, personalizing, setting up calling on your watch, and advanced use.

Wear24™ - Activate / Set Up Device

Here's how to set up your Wear24 with your companion smartphone.

Wear24™ - Activate Data Service

Here's how to activate data service on your Wear24.

Wear24™ - Add an Existing Google™ Account

Te mostramos cómo agregar una cuenta de Google existente a tu Wear24.

Wear24™ - First time setup and activation - out of the box experience

Here's how to activate and setup your Wear24 for the first time.

Wear24™ - Remove Gmail™ Account

Here's how to remove a Gmail account from your Wear 24.

Alertas y recordatorios

Wear24™ - Manage Alerts / Notifications

Here's how to change the notification sound for incoming calls and/or messages on your Wear24.

Lo básico

Wear24™ - Delete Carrier Profile

Here's how to delete a carrier profile from your Wear24.

Wear24™ - Disable Carrier Profile

Here's how to disable a carrier profile on your Wear 24.

Wear24™ - Download Carrier Profile

Here's how to download a carrier profile to activate your Wear24.

Wear24™ - Enable Carrier Profile

Here's how to enable a carrier profile on your Wear24.

Batería y carga

Wear24™ - Charge the Device

Here's how to properly charge your Wear24 using the charging cradle.

Wear24™ - Extend Battery Life

Here's how to optimize the battery life of your Wear24.

Wear24™ - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Wear24.

Bluetooth

Wear24 - Turn Bluetooth On / Off

Te mostramos cómo activar o desactivar Bluetooth en tu Wear24 y hacerlo visible para emparejar otros dispositivos.

Wear24™ - Delete Paired Bluetooth® Connection

Here's how to remove a paired Bluetooth device from your Wear24.

Llamadas y marcado

Wear24™ - Answer a Call

Here's how to answer a call on your Wear24.

Wear24™ - Call History

Here's how to view your call history from your Wear24.

Wear24™ - Call a Number

Here's how to call a number from your Wear24.

Wear24™ - Calling Setup

Here's how to set up your Wear24 to make and receive calls when you aren't near your phone.

Wear24™ - Redial

Here's how to redial the last number called from your Wear24.

Contactos

Wear24™ - Ve los contactos

Te mostramos cómo ver los contactos en tu Wear 24.

Datos

Wear24™ - Activate Data Service

Here's how to activate data service on your Wear24.

Wear24™ - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send / receive messages on your Wear24.

Wear24™ - Manage Data Usage

Te mostramos cómo cambiar el ciclo de uso de datos y establecer advertencias y/o límites de datos en tu Wear24.

Wear24™ - Turn Data On / Off

Here's how to turn the cellular data for your Wear24 on or off.

Fecha y hora

Wear24™ - Set Date and Time

If your Wear24 shows the incorrect date and/or time, here's how to correct it.

ID e información del dispositivo

Sitio web de Mi Verizon - Ve la información del dispositivo

Descubre cómo ver la información (por ejemplo, el modelo, el número de SIM, el valor de intercambio, etc.) de un dispositivo de tu cuenta a través del sitio web de Mi Verizon.

Wear24™ - View Device ID (ESN / IMEI / MEID)

Te mostramos cómo ver el ID del dispositivo (IMEI) de tu Wear24.

Wear24™ - View Phone Number

Here's how to view the phone number associated with your Wear24.

Wear24™ - View SIM Card Number

Te mostramos cómo ver el número de la tarjeta SIM asociado con tu Wear24.

Configuraciones de dispositivos

Wear24™ - Display Settings

Here's how to adjust the display settings (e.g., Brightness, Font) on your Wear24.

Wear24™ - Turn Airplane Mode On / Off

View this info to turn Verizon network services for your on your Wear 24 on/off or if they aren't functioning.

Email/Gmail

Wear24™ - Compose and Send Email Message

Here's how to compose and send an email from your Wear24.

Wear24™ - Reply to an Email Message

Here's how to reply to an email message from your Wear24.

GPS y servicios basados en la ubicación

Wear24™ - Turn GPS Location On / Off

Te mostramos cómo activar y desactivar la ubicación GPS en tu Wear24.

Bloqueo, desbloqueo, contraseña y seguridad

Wear24™ - Change Permissions

Here's how to change the permissions (e.g., Add profile, Enable profile) for your Wear24.

Wear24™ - Enable / Disable / Modify Screen Lock

Te mostramos cómo configurar, cambiar o deshabilitar la opción de bloqueo de pantalla (por ej., contraseña, diseño, etc.) de tu Wear24.

Wear24™ - Unlock Screen

Te mostramos cómo desbloquear la pantalla de tu Wear24.

Memoria/almacenamiento

Wear24™ - Check Device Storage

Here's how to check the available memory if your Wear24 runs slow, crashes/resets, or apps freeze.

Near Field Communication (NFC) 

Wear24™ - Turn NFC On / Off

Here's how to turn NFC on or off on the Wear 23.

Sistema operativo y software

Actualización de software para Wear24

Descubre los beneficios de la actualización de software más reciente y mira instrucciones para ver cómo descargar el software a tu dispositivo de Verizon.

Wear24™ - Factory Data Reset (Powered Off)

Te mostramos cómo restablecer la configuración de fábrica/realizar un restablecimiento completo de tu Wear24 si la pantalla se congela o si ocurren problemas con las llamadas, alguna aplicación, audio o sincronización y el dispositivo no se inicia.

Wear24™ - Factory Data Reset (Powered On)

Here's how to perform a factory data reset if your Wear24 crashes, freezes, or has call, app or sync issues.

Wear24™ - Install Device Software Update

Here's how to check for or install software updates on your Wear24.

Wear24™ - View Software Version

Te mostramos cómo ver la versión de software que está usando tu Wear24.

Sonidos, volumen y audio

Wear24™ - Set Ringtones

Here's how to set the ringtone for your Wear24.

Wear24™ - Vibrate Mode

Here's how to enable vibrate mode on your Wear24.

Wear24™ - Volume Controls

Here's how to adjust the volume for your Wear24 if it doesn't vibrate or make sounds when receiving texts / email.

Indicadores/luces de estado

Wear24™ - View Signal Strength

Here's how to view signal strength on the Wear24 smartwatch.

Mensajería de texto y multimedia

Wear24™ - Create and Send a Text Message

Here's how to create and send a text message from your Wear24.

Wear24™ - View Text Messages

Te mostramos cómo ver mensajes de texto en tu Wear24 a través de la aplicación de mensajería.

Wi-Fi y red

Wear24™ - Add Wi-Fi Network

Here's how to add a Wi-Fi network to your Wear24.

Wear24™ - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your watch, view this info.

Wear24™ - Turn Wi-Fi On / Off

Te mostramos cómo activar o desactivar Wi-Fi en tu Wear24.