Verizon Care Smart watch

Cathy · 22 days ago

Do not like it at all. Not as I expected and want to return it..

· 2 months ago

Cathy · 22 days ago

Do not like it at all. Not as I expected and want to return it..

· 2 months ago

Tbaby1962 · 2 months ago

Yes, I'd recommend this product.

I recommend everyone to get it seriously

Bigscott12 · 2 months ago

Yes, I'd recommend this product.

burfish · 2 months ago

Previous phone (Gizmo) was much easier for him to use - he can't answer this one, doesn't know whether to push or tap the colored circles, only calls he makes are by accident. The GPS tracker is helpful, but in an emergency when I can't find him, Verizon frequently decides that's a good time to kick me off and make me log in with my constantly changing password. Whoever designed this doesn't know any senior citizens with memory issues. Please, no screen tapping - just a button they can push. I would be very happy to consult with phone designers to create one that works for seniors.

acnashrz · 2 months ago

Yes, I'd recommend this product.

Only thing is you can't view it notifications from phone on it

Nbburfish · 3 months ago

Bought this to replace another watch from Verizon which was easier for my husband, who has dementia, to use. Verizon stopped supporting the previous watch, so forced to switch. This watch is much more difficult for my husband to answer - red dot and green dot appear on screen, he can’t remember which to tap and often hangs up on caller. Old phone had a button to push, way easier. Perhaps Verizon should actually test various features on people with dementia to see what will work. GPS has been helpful when he gets lost, but recently told me he was 40 miles away when he was in our basement. Nearly gave me a heart attack. Also periodically kicks me off the App and makes me change my password, very stressful when I’m trying to find my lost husband. Please improve this product so it’s easier for seniors to use, especially those with Alzheimer’s.

VerizonSucks · 5 months ago

Buyer Beware! I am trying to help others avoid the scam that is this device and service provided by a shady and crooked company. Verizon should tell customers that they should only purchase these if you have other Verizon serviced smart devices. The reason is they can’t set up any kind of online account management(billing/settings/etc.) without being able to send confirmation text/two factor authentication codes to a Verizon-serviced device. These watches are only able to send and receive messages and calls from a list of 10 approved contacts. I have tried to set up online bill pay and account management on at least 6 different occasions and Verizon simply can’t do it. Now they want to charge for services and devices that do not perform as promised and they want to stick time with the bill. This is a horrible company with horrible service. The Apple Watch se with service from ANY other provider would be a much wiser choice.

Disappointed · 6 months ago

You can get into the App one time to set up. After that, nothing. You cannot sign in to app or make any changes. There is no customer service available for this watch or app. If you try to contact off-shore customer service for Verizon, they cannot do anything with the CareSmart watch or app. Get the SecuLife SOS watch instead. The watch is bulky, but at least the off-shore customer service folks will work with you until any issue is fixed. Perfect product here from Verizon... right up to the moment that you want to get into the app a second time to make changes. Then... nothing. Junk.

Windy Ridge Ranch · 6 months ago

How can a company advertise a "care" product for seniors without technical support? It is unconscionable to me that Verizon would not support the app (which was created by Verizon). I spent over two hours on the phone with two reps trying to get into the app to adjust my 82-year-old mother's contact list. Unfortunately, the app does not work for me, so I cannot track her whereabouts or update the phone's settings – which are extremely restrictive. Don't waste your money or time on this worthless product. It is very limited in what it can do. It's too easy for elders to accidentially call or hang up on someone.