Audífonos con cancelación activa de ruidos Anker Soundcore Life Note 3XR True Wireless

Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
To fix the sound issue, we kindly ask you to try the following tips:
- Adjust the volume with the connected devices after setting the volume control via the Soundcore App (Click Controller to enter the Custom Command page).
- Try to reset the earbuds: 1. Place the earbuds into the charging case and keep the case open.
2. Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset is successful.
- Use a Q-tip with a bit of rubbing alcohol to gently clean the metal mesh filter under the rubber ear tips. This is best done when sound is playing through your earbuds at max volume.
- Try it with another device (phone/tablet/etc.) and see if the issue persists.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.

So glad you love the product! Thank you for your support. We promise to continue striving to exceed your expectations! Please feel free to contact us via service@soundcore.com if there is anything we can help you with.

Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. Appreciate your voice on this!

Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.

So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

Remember your device comes with an 18-month warranty, and anytime you need help just let us know.
Email: service@soundcore.com
Phone number: +1 (800) 988 7973

So glad you love the product! Thank you for your support. We promise to continue striving to exceed your expectations! Please feel free to contact us via service@soundcore.com if there is anything we can help you with.

So glad you love the product! Thank you for your support. We promise to continue striving to exceed your expectations! Please feel free to contact us via service@soundcore.com if there is anything we can help you with.

Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

If possible, please try the following steps to see if the issue persists:
- Please first look at the L/R logo on the back of the earbuds to ensure that the right and left ears are properly worn.
- Choose the ear tips that fit the ear canal best to replace.
- Turn the earbuds and find the most comfortable position.

If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!