JBL Endurance Peak II

Thanks for bringing this concern to our attention. We're here to help with your JBL endurance Peak II. We recommend cleaning the contact points on the earbuds and charging case to see if it helps. You may also try to manually connect the earbud. by pressing and holding the button on the Right pod for about 5 seconds. If you need more help with your unit, please reach out to our customer support service via our official website or toll-free hotline.

You can answer phone calls by tapping on the JBL Logo on either earbuds 1X, to disconnect a phone call tap the JBL logo 2X. Additional information and specs here: https://www.verizon.com/products/jbl-endurance-peak-ii/ ~Maria

Thanks for reaching out. We appreciate you taking the time to troubleshoot your JBL Endurance Peak II. If the issue remains unresolved, please reach out to our Customer Support for more help.

Thanks for your question. Our JBL Endurance Peak II has no ability/feature to track a missing or lost earbud. This earbud doesn't have the "Find My Buds" feature through the JBL Headphones app, where you can send a beeping sound to the earbuds to locate them while connected to Bluetooth in case they get lost or misplaced within the vicinity.

Thanks for your inquiry. The earbuds of our JBL Endurance Peak II will automatically power on when the charging case is opened and the earbuds are out of the case. If you have any questions or concerns about the Endurance Peak II, please contact our customer support for further assistance.

Thanks for your inquiry. To activate pairing mode on our Endurance Peak II earbuds, just flip the power hook upwards. Additionally, you can manually pair the earbuds by holding down the touch control on the side for 5 seconds. If you require further assistance with the JBL Endurance Peak II, please don't hesitate to reach out to our customer support team.

Our JBL Endurance Peak II should have a red solid light while inside the case and charging. Flashing blue light means the earbuds are turned on and/or already connected to your device.

Thanks for your inquiry. The charging case of our Endurance Peak II has a Light indicator that displays the remaining charge. If the left earbud is flashing red, it signals that the earbud is running low on power.

Thanks for reaching out. Whenever the JBL Endurance Peak II blinks blue and red light, it indicates it's in pairing mode and waiting to connect with a nearby source device. Once the earbuds are connected to a device, the LED indicator will turn into a blinking pale blue light.

When the blue and red light starts blinking at the same time, your JBL Endurance Peak II is in pairing mode and is waiting to be detected by your source device to connect.