JBL Altavoz inteligente portátil Link

Our JBL Link Portable has to be set up first on the Google Home App to enable Bluetooth functionality and other features. Please download the Google Home App on your Android and iOS devices and follow the in-app instructions to complete the setup process.

I see that you're having an issue with connecting to your JBL Link Portable via Bluetooth. This unit requires you to setup up via the Google Home app to enjoy its features including the Bluetooth function. Once you've completed the setup, you may press the Bluetooth button or ask the speaker to "turn on Bluetooth". From there you can definitely connect your mobile devices without any issues.

Thanks for your inquiry. We strongly recommend setting up the JBL Link Portable properly to unlock all its features. If you have any queries or apprehensions regarding your speaker, please do not hesitate to get in touch with our customer support for additional guidance.

Thanks for your inquiry. For our JBL Link Portable, you may purchase a charging brick that has a power input of 5V/2A which is common in phone chargers.

Thanks for bringing this to our attention. Please try to perform a reset by pressing and holding the Mute button or Microphone off button for 13> seconds. The Link speaker will reboot itself then after 30-45 seconds you will hear a welcome message and The Link speaker is now in setup mode. If you need more assistance with more devices, please contact our customer support.

Our JBL Link Portable doesn't support our PartyBoost or Connect+ features; it has Chromecast and Google Assistant built-in, which lets you wirelessly pair your Chromecast-enabled speakers via the Google Home App. The PartyBoost feature and Connect+ are on our portable Bluetooth speakers, such as the Flip 5, Pulse 4, Boombox 2, Charge 5, etc. 

Please setup the speaker first using the Google Home app so that it can connect to your home Wi-Fi. Bluetooth will only be activated after the setup is complete. If you need more help in setting it up, please reach out to our Customer Support.

We appreciate your time in providing your feedback. Our JBL Link Portable has to be set up first on the Google Home App to enable the voice-assistant feature, Bluetooth connectivity, and other features. Please download the Google Home App on your Android and iOS devices and follow the in-app instructions to complete the setup process. If you need help on how to setup, you may reach out to our customer support.

Our JBL Link Portable have a PCM (Protection Circuit Module) and charge management IC built-in, that manages and detects when charging the unit. Once the unit is fully charged it will cut off the current to protect the battery. There's no harm in using the unit while it is connected to a power source and you can use it as a powered speaker. However, if you'd like to save energy, you may unplug the speaker. Also, avoid getting the charging cradle wet because you'll need to plug it into a power source.

There's no harm in using the unit while it is connected to a power source and you can use it as a powered speaker. Our JBL Link Portable has a PCM (Protection Circuit Module) and charge management IC built-in, that manages and detects when charging the unit. Once the unit is fully charged it will cut off the current to protect the battery. However, if you'd like to save energy, you may unplug the speaker. Also, avoid getting the charging cradle wet because you'll need to plug it into a power source.