JBL Audífonos inalámbricos Tune 710BT

Thanks for your inquiry. Please check your source device's balance control and make sure that the left/right balance control is set to default (centered). If you need more help, please contact our customer support.

Thanks for your question. The solid red light battery indicator on our JBL Tune 710BT means that the unit is charging, it will go off if the unit is fully charged. If the battery drains fast after charging, you may contact our customer support for further assistance.

Thanks for your question. We want to clarify that our JBL Tune 710BT is not compatible with the JBL Headphones app.

Thanks for your question. We wanted to clarify that our JBL Tune 710BT doesn't support the JBL Headphones app.

Thanks for your inquiry. Our JBL Tune 710BT has a Multi-Point Connection feature that allows you to effortlessly switch from one Bluetooth device to another. You can simply switch from a video on your tablet to a call on your mobile phone so that you'll never miss a call.

Thanks for your inquiry. We don't recommend our headphones to be connected to the TV as you may experience audio-video delays while using these for watching videos. These headphones are designed for music streaming.

Thanks for your inquiry. Yes, our JBL Tune 710BT has a mute button located in the middle of the + and -. Simply hold the button for 2 seconds to activate/deactivate the mute function.

Thanks for your inquiry. the earpads of our Tune 710BT are made out of padded synthetic protein leather.

Thanks for your inquiry. Our JBL products have a limited 1-year warranty. This limited warranty does not cover damage or theft. Click here to see more information about our warranty policy: https://support.jbl.com/us/en/howto/jbl-warranty-information-us

Thanks for your inquiry. Our JBL Tune 710BT has Bluetooth version: 5.0. which could connect to a higher version of Bluetooth since it is backward compatible.