JBL Vibe 200TWS

Our JBL Vibe 200TWS has a deep bass sound and a playtime of 20 hours. It also has a dual connect feature, a comfortable fit, and is pocket-friendly. If you have any questions or concerns, please contact our customer support.

Our JBL Vibe 200TWS has a deep bass sound and a playtime of 20 hours. It also has a dual connect feature, a comfortable fit, and is pocket-friendly. If you have any questions or concerns, please contact our customer support.

Gracias por contactarnos. If the right earbud is not syncing with the left earbud, you may tap both earbuds three times simultaneously to re-connect. Please check that both of the earbuds have charge to ensure continuous connection. You can also try to perform a factory reset. Please follow these steps: Press twice on both earbuds and hold for 5 seconds until a blue and white light starts flashing slowly. If the issue still persists, please contact our customer support service via our official website or toll-free hotline.

The Vibe 200TWS will work on both Android and Apple devices. ~Roger

Yes, our JBL Vibe 200 TWS is compatible with both iOS and Android mobile devices.

The JBL Vibe 200TWS earbuds are compatible with the Samsung Galaxy S20. You can check device compatibility by clicking on "Check Compatibility" here, https://www.verizon.com/products/jbl-vibe-200tws/. -Danielle

Thank you for taking the time to provide us with your feedback. Our JBL Vibe 200 TWS didn't meet your expectations. These earbuds come with a choice of 3 sizes of eartips (S, M, or L). You may choose the right size for your ears so that they will stay in your ears and not fall out. If you need more help, please contact our customer support so we can assist you.

To perform a factory reset, please follow these steps: Step 1: Forget the earbuds in the connected device. Step 2: Take the earbuds out of the charging case. Step 3: Press and hold the multifunction touch button on both earbuds for about 5-10 seconds, or until a blue and white light starts flashing slowly. You may also try cleaning the contact points with cotton buds and alcohol as dirt and dust might block the contact points. If the issue still persists, Please contact our customer support service via our official website or toll-free hotline.

Not sure if that is possible, but they sell silicone cases for it with a clip and you can probably put an air tag on it or a different brand tag.

Our JBL Vibe 200TWS is not waterproof nor sweatproof. We could recommend our JBL Endurance Peak II instead which has an IPX67 rating waterproof and dustproof rating. This means that the unit can withstand being submerged in water for 1 meter for up to 30 minutes.

Gracias por comunicarte. Our JBL Vibe 200 TWS has an auto-shut-off feature that disconnects the device after 10-15 minutes when not in use. This is mainly to save battery power and cannot be disabled. You will need to keep on playing music on your source device if you don't want it to shut off.