Audífonos JLab Epic Air True Wireless

C. Crawford · 1 month ago

I had one earbud on the epic anc earbuds just up and die with less than 3 months use. I was already familiar with alm of the different ways to troubleshoot, tried it all and nothing. Theres no blue light or white light coming on at alm after manual reset or pairing etc. I am planning on asking for a replacement earbud or an entire product replacement.

Ajt913 · 1 month ago

I bought a set of these at the airport and the right earbud busted within 2 months. I went and bought another pair and the left earbud lost its audio. I want to state while I'm not impressed with THIS set by JLabs, their customer service is top notch. Big thanks to Davian. I'm now trying the $69 Epics with fingers crossed. They actually have better overall reviews.

C. Crawford · 1 month ago

I had one earbud on the epic anc earbuds just up and die with less than 3 months use. I was already familiar with alm of the different ways to troubleshoot, tried it all and nothing. Theres no blue light or white light coming on at alm after manual reset or pairing etc. I am planning on asking for a replacement earbud or an entire product replacement.

Ajt913 · 1 month ago

I bought a set of these at the airport and the right earbud busted within 2 months. I went and bought another pair and the left earbud lost its audio. I want to state while I'm not impressed with THIS set by JLabs, their customer service is top notch. Big thanks to Davian. I'm now trying the $69 Epics with fingers crossed. They actually have better overall reviews.

JoeLou · 1 month ago

I had to scrub the charging terminals with rubbing alcohol multiple times to get them to charge for the first time. The in ear sensors keep turning off my music despite me turning that setting off in the app. I had to cover the sensors with paint to fix it. Overall fit is comfortable but they keep falling out. The app has spelling errors and is missing features. The App says you need to update, even if you already did. The noise canceling is OK. The EQ is Good, and the "Be Aware" functionality is great. If these earbuds actually worked as advertised, they would be great. Unfortunately they have too many issues.

Drow · 1 month ago

Sí, recomendaría este producto.

I bought them a week ago and I would recommend them to anyone looking for a great product at an affordable price. Jlab also has some of the best customer service I have ever had, my pair that came in would not pair with my phone. I emailed customer service and I couldn't believe how great their service was! I even entered my address wrong and didn't catch it until I had already completed my order. Yet, once again customer service immediately fixed and mailed to the correct address. Over all I love this ear buds they don't fall out, great for any occasion. My favorite is the noise cancellation it offers along with other features. Plus, there's an app called jlab anc that allows you to customize your head phones

B0By · 1 month ago

Right out of the box, these were troublesome. Pairing it for the first time was a nightmare, and when I finally did, the right earphone craps out. But then it works for a few minutes, and then off again. Nonstop, forever. The only way to temporarily fix it is to open the case, put the right side in, take it back out, and hope for the best. The app doesn't even work most of the time, and the troubleshooting hurts more than it helps. It's not just painful in that way though, these things are VERY uncomfortable in size, shape and weight. The various ear cushions give you several options, but all of them feel painful in different ways. The smaller ones make them either fall out of your ears entirely, or make you struggle to keep them in your ears. The larger ones give major tension to the head and neck, and some feel like they're crushing my ears from the inside. To add insult to injury they also pause any media every single time the huge microphone thing isn't basically touching your skin, so you have to keep unpausing manually or fiddle with it ad nauseum. Speaking of ad nauseum, when the right side randomly disconnects, if I try to reconnect wirelessly or turn Bluetooth off and on again it fully desync's them instead of pairing them.

Cbgym · 3 months ago

Easy function noise canceling is a plus. Comfortable fit. 18 months using original pair then the case stopped charging. Warranty did a complete replacement so keep the receipt. Plan to buy 2nd case. My choice. Found replacement parts area while dealing with the Warranty. The app for the buds improves use.

Trueto5 · 3 months ago

My first purchased set did not work so I contacted the JLab company and they sent me a new pair right away. My second set I just took out of the box and they work great!! I love all the features and the APP helps so much with all the controls for the ear buds. Great Product!! (I gave 4 instead of 5 due to 1st pair did not work)

Matiasrb · 3 months ago

I don't know why I trusted the same brand after my previous pair failed (the physical button, which should withstand years of pressing, broke) Now these wouldn't even turn on right out of the box. No touch feedback whatsoever. Just buy the expensive ones from a name brand.

Shawn92 · 3 months ago

Ive been using these earbuds for about a month now, the sound quality is decent as expected but the touch buttons are too big and end up getting pressed by accident and the auto pause is a complete pain. The headphones pause just from leaning down to grab something and you can't turn it off with the app because the app is complete trash and doesn't save your settings

River · 3 months ago

Love them. Sound is great and they are easy to use.