Pad de carga inalámbrica Samsung

Hi. We apologize for your experience with the Wireless Charger Pad. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review. Here is a link for more wireless pads. Please make sure the device is wireless charging capabilities as well.

https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=Samsung%20Wireless%20Charger%20Pad

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144447183

Have a great day.

^Charles

Hi Dave. Thank you for bringing this to our attention. I see you have some concerns with the Wireless Charger Pad. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here is a link for more details to help you maximize the device's potential. The charger is designed to work with the following.

*Charging tests were conducted only with Samsung cases.
*Cases more than 3mm thick may cause wattage to drop and produce heat, resulting in longer charging times.
*Charging time may vary by charging conditions and case materials.

issues with Samsung wireless charging pad or stand http://www.Samsung.com/us/support/troubleshooting/TSG01001490/#phone-is-not-charging-with-wireless-charger
wall chargers and charging your Galaxy phone https://www.Samsung.com/us/support/answer/ANS00078994/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144466492

Have a great day.

^Charles

Hola, Nana23,


Thank you for sharing your experience with us. We are sorry to hear that your Phone and watch don't is not charging with your Samsung Wireless Charger Pad and only display a flashing light. I know how frustrating it can be when devices are acting up and aren't working correctly.


Kindly visit this link to an article under the Phone is not "Charging with Wireless Charger" section:
https://www.samsung.com/us/support/troubleshooting/TSG01001490/#phone-is-not-charging-with-wireless-charger


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144466146

Thank you for choosing Samsung. Have a great day!

^Chrystel

Hey there, we apologize that this has been a less than ideal experience. Gracias por habernos avisado sobre este asunto. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth