Enchufe inteligente WiFi Wemo
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Reseñas
3.7/5
575 reseñas
49%
de las reseñas recomiendan este producto.
Wemo Mini - Does not work with Sunset Rule
santacruz1966 · 3 meses hace
After 4 calls (one where I was waiting for 90 minutes) to Wemo support I and Wemo support have given up. The plug will not adhere to the sunset rule. Yes, it has the latest firmware, yes I have the latest IOS App, yes I have reset the plug to factory settings, yes it is close to router (2 ft), yes I have re-established several sunset rules. Note that I have 5 other older wemo plugs working with the sunset rule on the same network. They want to send me a new one but the last time I had an issue like this was with the outdoor plug which WEMO admitted that it would never work with the sunset rule due to firmware issues. I fear this is the same issue here.
Servicio al Cliente - 3 meses hace
Hi santacruz1966, What you have experienced is totally unexpected. We'd like to rectify things out and endorse your case to our 2nd Level Support Team. Please send us an email at WemoCares@belkin.com along with your previous support case number and contact details. We'd like to learn more details about your concern and help you figure our what's causing this to happen. We'll wait for your updates! Regards, Carl Wemo Support
Terrible App
lacey100 · 3 meses hace
WiFi App connection issues to smart plugs, consistently drop. Wemo backbone network is spotty. Frustrating to say the least.
Servicio al Cliente - 3 meses hace
Hi lacey100, We appreciate your sharing your review on the Wemo app and the Wemo WSP080. If you're still having connectivity issue, we'd like to have our Product Experts help you resolve it. Please shoot us an email at WemoCares@belkin.com with the link to this review, your contact details, and other relevant details for our reference. Regards, Kyla Wemo Support