Motorola moto g pure

Hi Cindy, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059> Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Thank you so much for the superb evaluation, CaniBuss79. If you need any additional help with your phone, you can go to our official forums which can be found here: https://forums.lenovo.com/t5/moto-g-pure-en/bd-p/moto_g_pure_en - Mike

Hi Cindy, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059> Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Thank you so much for the superb evaluation, CaniBuss79. If you need any additional help with your phone, you can go to our official forums which can be found here: https://forums.lenovo.com/t5/moto-g-pure-en/bd-p/moto_g_pure_en - Mike

Thank you so much for patronizing our product and for sharing your feedback with us, CJPY. We're so grateful for the trust you've placed in us. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch

Hi Lemonhead209, We appreciate you letting us know about your phone's condition and we're sorry to know that you're facing this issue. The gesture navigation update is part of the latest Android OS update. However, if you prefer the previous Android navigation controls with the back button, you can revert to navigation settings by going to Settings> System> Gestures> System navigation> Select 3-button navigation. As we stand behind our products, we would like to have the opportunity to investigate your network and other concern. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Hi Bad, Thank you for reaching out and leaving feedback with our phone. ​We're sorry for all the troubles you have gone through. We stand behind our products and we would like to help you get this sorted. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Hi Bigj59, Thank you for reaching out to us and for taking the time to share your feedback. We're sorry to hear you're not happy with your purchase. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll surely help you from there. -Mitch

Hi Nooby, We appreciate you letting us know about your phone's condition and we're sorry to know that you're facing this issue. The gesture navigation update is part of the latest Android OS update. However, if you prefer the previous Android navigation controls with the back button, you can revert to navigation settings by going to Settings> System> Gestures> System navigation> Select 3-button navigation. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch

Hi None, We're sorry to learn that you are having difficulties using the device. We stand by our phones and this is something we want to take a look at. Write us an email at supportforums@motorola.com and tell us more details. We'll help you from there. -Mitch

Hi Amanda, We're sorry to hear that you're experiencing drop calls. We would like to get a chance to have your concern resolved and we'd like to know more details. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Hi Aaron, Thank you for reaching out to us and we're sorry you're facing this issue. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch