The agent, Daniel was very helpful on everything. Very kind. I would come back to him for my next accessory.
Verizon
Hi Lizah, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. It's great to hear that Daniel was able to help you out. See you again on your next visit!
March 3, 2025
evelyn
I had to make to trips because my phone calls was not coming though.
Verizon
Thank you for the review, Evelyn. We're glad you were taken care of, but it sounds like we were not at our best. We should be helping you out as best we can from beginning to end. We appreciate your feedback and will continue to improve. Let us know if y...
January 22, 2025
Leciana G.
Paul was great for drop off of verozon broken gateway equip. We received a receipt with tracking number without even asking for one.
Verizon
Hi Leciana, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. It's great to hear that Paul was able to help you out. Let us know if you need anything else.
October 5, 2024
Saul
I come in the store on October 5th around 6:30 pm The employee Daniel is the rudest version employee I hade ever encounter I come by to ask for help with a message I had receive from Verizon and he keep saying I know and everything he say was just rude...
Verizon
This is not the kind of behavior you should ever expect from Verizon, Saul. Our team should always be ready to help you with courtesy, respect, and professionalism. It's disappointing to learn that we have not been living up to our high standards for cus...
September 26, 2024
Phuk, O
Horrible customer service; total unprofessional behavior from manager and staff! M. Madison was rude and combative towards customer. The manager D. Cephas witnessed confrontation and made no efforts to step in. Filing complaint with Corporate
Verizon
Hi Phuk, we're concerned to hear this. Our team should always be ready to help you with courtesy, respect, and professionalism. It's disappointing to learn that we have not been living up to our high standards for customer service. Your feedback has been...