Shalisha has been helping me for many years. She is so knowlegable and patient. I prefer her to anyone else and will wait for her to help me.
Verizon
Hi, this is wonderful to hear! We're so glad that Shalisha went above and beyond to help you out. Thanks for taking the time to let us know about your visit. Our team really appreciates the feedback.
November 15, 2024
revpete
November 12, 2024
Brad B.
The reps did not know anything about setting up a business account from a personal account and all they wanted to do is give me a phone number to call all thy were interested in was sell devices to people and not help customers with problems they have re...
Verizon
Hi Brad, we're sorry to hear we did not provide the high level of service and care you should always expect. We strive to make every customer experience a positive one and we apologize that we did not hit the mark here. We're escalating your review inter...
November 12, 2024
Michael was awesome. He was extremly knowledgable and profossional!! Took care of us promply.
Verizon
Hi, we appreciate the review! We value your time and want to get you taken care of as quickly as possible. Glad to hear Michael was able to help you with everything. Check us out again if you need anything else!
October 29, 2024
John doe
A black lady didn’t even get her name judge my cousin off the way he look calling it fraud he came down to get on his feet do things the right way all I was trying to do was help him get a phone but because he didn’t know what phone or the pricing it fra...
Verizon
Hi John, we are concerned to hear about your cousin's experience. This does not represent our values at Verizon. We will escalate your review and look into this right away. Please fill out this issue resolution contact form, https://app.smartsheet.com/b/...