Lililian was just great to work with. Very knowledgeable and patient. I’m pretty poor when it comes to technology . Lillian did a great job explaining things to me . I never felt rushed.Her customer service was the best. You’re very lucky to have her.
April 22, 2025
Candi M
Bri is impatient, condescending and unfriendly. She goes out of her way not to be helpful. Thankfully there are many Verizon stores in the area willing to assist.
February 20, 2025
Gary S
Joe was very patient and helpful as we upgraded our phones. Also assisted in transferring data from our prior phones
May 5, 2024
Deanna R
Kimmy is who helped me and she is absolutely amazing
Verizon
We're so glad you had a great experience at our store! Thanks for leaving us a 5-Star rating!
October 14, 2023
JEFFREY, W
My wife and I had an excellent experience on 10/13/23 at The Russell Cellular Verizon store on Ina Rd. Our service provider was a wonderful woman named Bri. She was extremely professional, as well as friendly. Bri completely explained the process of f...
Verizon
Hello JEFFREY, W, thanks for taking the time to give a shout-out to Bri for her excellent customer service. We hope we are able to assist you again in the future with any of your wireless needs.