Based on this experience we will be changing our service provider. I vannot tell you how disappointed i am that after more than 20 years with Verizon we were treayed so poorly.
Verizon
Hi Sandi, this is not the impression we want to leave. We aim to provide excellent service for every Verizon customer. We appreciate the years that you've been with us and hope you will give us another chance to win back your trust and confidence in the ...
May 28, 2025
carson8
Great service. Offered deals that were available. Zach that checked me in at first was kind and curteous
Verizon
Thanks for the feedback, Carson! We strive to provide you with the best service possible, and it's great to hear Zach was able to help you with everything. Visit us again if you need anything else!
May 24, 2025
Amber
The gentleman who helped me was professional and amazing. Please give him a raise. Amber Miller 2178215891
Verizon
Thanks, Amber! We take pride in our amazing customer service and are so happy to hear your feedback. You can depend on us. Let us know if you need anything else.
May 15, 2025
I placed an order where the representative online who was wonderful and worked with me on everything and then expected to hear something from the store that I decided to pick up my phone. have heard nothing about the from the store. have tried to contact...
Verizon
Hi, we're sorry you've had a difficult time trying to reach us. We want to make sure our team is easily accessible on the phone, so we'll escalate your review and look into this. We appreciate you noting that you received great service from our online re...
March 26, 2025
Kia Alcorn
I had a pleasant experience all of my questions were andwered. I am satisfied with the outcome and the best part I was not there for a very long time
Verizon
Hi Kia, thanks for the review! Our team works hard to provide you with exceptional service. We're always here to help. We look forward to seeing you again next time!