Abismol Customer service and integrity. I am a 16 year Verizon customer and a retired military veteran. I came into the store to get some assistance with transferring some date over to a new phone and look at new cases, screen protectors and possibly ear...
Verizon
Hi Derek, we're sorry to hear we did not provide the high level of service and care you should always expect. We strive to make every customer experience a positive one and we apologize that we did not hit the mark here. We highly appreciate your feedbac...
May 14, 2025
D.S
Feel like I was treated a certain way, because I bought my phone online and then came in store to buy a case, and maybe add a tablet. But felt like I was being pushed to leave by on duty staff. No one really wanted to talk about cases. And ultimately was...
Verizon
We're sorry to hear you had a frustrating time trying to get help, D.S. We want to make sure our customers feel welcome and supported at our store and it sounds like we fell short this time. We hope you'll give us a chance to provide an excellent experie...
April 24, 2025
Justine
Sam was GREAT. Everything work very wee and was mire than easy to install.
Verizon
Hi Justine, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. It's great to hear that Sam was able to help you out. See you again on your next visit!
April 4, 2025
It took quite some time for someone to acknowledge us, and it just got worse. Unfortunately, we did not get the girl's name, but it was clear she had no interest in helping us. We had questions on our account and she said she had no way of looking at ou...
Verizon
Hello, we're sorry to hear you and your husband had a frustrating time trying to get help. We want to make sure our customers feel welcome and supported at our store, and it sounds like we fell short this time. Your feedback has been escalated fir furthe...
March 31, 2025
Marilee F
No service yet
Verizon
Hi Marilee, we're sorry you didn't have a great experience in our store. We are always improving, and we hope you'll give us another chance to provide a better experience on your next visit. Thank you for taking the time to leave us a rating.