Scammers. I walked in for information on international travel. I was given an option that would raise my bill $10.00 a month. Set up fees alone for what they did was over $180.00. Bill went up almost 50%. I've spent hours on the phone e trying to get e...
August 16, 2023
Kacie H
Walked into this store to pay a phone bill. Each representative was busy with a customer. However, neither one of them bothered to acknowledge me or greet me. Customer service is incredibly lacking. The representatives look like they hate their jobs. I l...
December 20, 2022
Ashley A
Took my trade in from me and never sent it in, now having to deal with this is beyond frustrating! These people need to do their jobs. I looked at my account and noticed that a credit was never applied.
January 14, 2022
Ashley, W
My family and I went to this Verizon location at approximately 6:15pm on Thursday January 13, 2022. When we walked in, there were two male associates helping two different families. I was the first through the door, and smiled and said "Hi", but the two ...
October 11, 2021
Laura H
Terrible! Alex kept saying he was "throwing stuff in" for me. When someone says throw stuff in, I gathered it was free. I got home and looked at my purchase receipt and thought I had paid a down payment on my phone. I was charged for all of the stuff ...