Thanks for the shout out, Dennis! We take pride in our knowledgeable team. Glad you were taken care of! Visit us again soon if you need any further assistance.
March 7, 2025
Paul
January 2, 2025
B
Went into Verizon to hopefully update my phone service since I'm over paying for the service compared to other major phone services. Representative was not helpful and didn't even really care about my phone plan concerns. I left with the intent to switc...
Verizon
Hi B, we're sorry to hear about your experience with our team and your concerns regarding your phone plan. It should be clearly spelled out so you are without worry about your bill. We will review your feedback with our team. We hope you'll give us anoth...
December 5, 2024
Anna
Jordan was extremely helpful in solving the issues we had the day before with Gayle. There were a few things he could not solve for us due to Verizon and Samsung policies, but he made sure we left well-informed of our choices going forward and did everyt...
Verizon
Hi Anna, thanks for letting us know about your visit! Providing our clients with excellent service is what we're all about, and we're so glad Jordan made sure you were taken care of. We look forward to helping you again soon.
December 4, 2024
Anna
The employee, Gayle, told us incorrect information, as well as added hotspots to our lines without running it by us. She did not inform us of quite a few things she should have and didn't show us what we will be paying for. We will be going back to someo...
Verizon
This is concerning to hear, Anna. Trust and integrity are very important to us, and our goal is to be a reliable resource for your devices. We will escalate your review and look into this right away. Please fill out this issue resolution contact form, ht...