Wow! Never have I been able to get a solution to a tech issue so fast and friendly. This store and it's associates are quick and efficient!
Verizon
Hi Hayley, providing excellent customer service is a priority for us. It's awesome to hear that you had a great experience with our team! Thanks for the feedback! Come back again if you need anything else.
June 12, 2025
Went to switch to verizon from ATT. Told we would get free ipads and watches, and a $400 gift card for switching. The rep ignored me when I noticed our apartment number was missing from our address. Our Ipads got shipped to the wrong place and i had to t...
Verizon
Hi, we are certainly concerned to hear about this. This does not represent our standards at Verizon. We will escalate your review and look into this right away. Please fill out this issue resolution contact form, https://app.smartsheet.com/b/form/042b04a...
June 3, 2025
I would like to have a phone call from a real person
Verizon
Hello, thank you for taking the time to leave us a review. We want to make sure our team is easily accessible on the phone and at our store. Your feedback has been escalated for further review. We're always improving, and hope we can address your concern...
May 22, 2025
Bea P
I tried calling the Branson store NUMEROUS TIMES! All I got was the Verizon AI. I wanted to TALK with someone in the store. NOT the idiot automated phone system. No one in the store picks up! Horrible customer service from a local store. Why doesn'...
Verizon
This is not the impression we want to leave, Bea. Customer service is our priority and you should always be able to depend on us. This is especially concerning to us, and we will be escalating your review so the appropriate team can look into this. Pleas...