We're sorry to hear about this, Dev. We strive to provide the best experiences, and it seems like we missed the mark. Your feedback is appreciated as we are always looking to improve. Thank you for bringing this to our attention, and we hope you’ll give ...
July 1, 2025
Mike R.
I'm sure there are a ton of negative reviews but I want to give credit where credit is due. I had complex issues with porting my service back to Verizon and Mike was extremely helpful, knowledgeable, friendly and patient. There was also a woman who gre...
Verizon
Thanks for the team recognition, Mike! We take pride in our amazing customer service and are so happy to hear about your experience. You can depend on us. Let us know if you need anything else.
June 9, 2025
dan
Christian was very helpful. He assisted me in a timely fashion.
Verizon
Thanks for the positive feedback, Dan! We strive to provide you with the best service possible, and it's great to hear Christian took care of you. You can always depend on us. Come back again soon if you need further assistance.
June 9, 2025
Robert Lieberman
Worst store ever including all subpar emmployees who refused to assist with a simple cell phone question. The employees demanded $30. for their time to look at my cell phone purchased at their store. They said go to Best Buy to receive assistance. They e...
Verizon
We're sorry to hear this, Robert. Our team should always be willing and able to assist you with your wireless needs. We'll continue making strides in our customer service and hope you’ll give us a chance to turn things around on your next visit.
April 19, 2025
Snr
Excellent service from Manager Ky!!! Very patient and caring!
Verizon
Hi Snr, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. It's great to hear that Ky was able to help you out. Let us know if you need anything else.