Store manager needs to be fired. Horrible customer service.
May 18, 2024
Danielle V.
Verizon should stop partnering with this retailer. Shady business. I upgraded my phone to the new iPhone 15 and selected express pickup for this store and when I got home and turned it on it was a used refurbished phone and it said the battery was fake!
October 10, 2023
Sharon W
If I could give negative stars I would. Horrible customer service and they only want their commission, so offer only most expensive options to customers. The sales reps were bragging about the money they made that day when I walked in. Didn't not assist ...
July 25, 2022
Tracy L
Went in to upgrade my husbands phone, ended up getting an upgrade for us both. Mark was extremely polite, helpful and patient with answering all of our questions. I had neglected to do many upgrades on my previous phone which caused an issue getting all...