Taylor was very professonal and helpful! Very nice!
Verizon
This is wonderful to hear! We're so glad that Taylor went above and beyond to help you out. Thanks for taking the time to let us know about your visit. Our team really appreciates the feedback.
December 16, 2024
James W
only sales can be completed in the store. I can't give a negative
Verizon
Hi, James. Anything less than a stellar experience with us is unacceptable. We aim to provide excellent customer service for every Verizon customer. Your feedback is important to us and we will continue to improve.
November 30, 2024
Lydia W
Terrible customer service all around. Set up an appointment for my mother to pick up a phone I ordered in store after hers was stolen. Purposefully added expert help with the pickup because my mom isn’t technologically advanced. I call up to the store ...
Verizon
We're sorry for all the inconvenience your mother experienced, Lydia. We want to make every transaction easy, seamless, and friendly. We will be escalating your review so the appropriate team can look into this. Please fill out this issue resolution cont...
November 25, 2024
Barry
It sucked . It took 2 trips @ 40 + miles and hours to get a device that didnt work. Store closed and went into Walmart Super Center adjacent to call Verizon Support on the phone…
Verizon
We're so sorry to hear about this, Barry. Our goal is to not only provide the best wireless network, but provide the best possible experiences for our customers. We will escalate this review and look into this. Please fill out this issue resolution conta...