Could not be better. Whole new experience. Truth is that I used to dread going to Verizon, but not now!! The interior is reconfigured in a smart way and very user friendly! The service is excellent!! They listen to you, then they help you save money!!
Verizon
Thanks for the review, Nancy! We take pride in our amazing customer service and are so happy to hear your feedback. We look forward to helping you out again.
June 26, 2025
Nicolas
turned in my phone for a new one due to water damage in my A71. I paid for the phones info to be transfered from the old phone to the new. all that transfered was cloud data from one year ago. nothing from the device itself. the Verizon employee coul...
Verizon
Hi Nicolas, we're sorry to hear we did not provide the high level of service and care you should always expect. We strive to make every customer experience a positive one and we apologize that we did not hit the mark here. We highly appreciate your feedb...
June 23, 2025
Tyler is a true asset to the compny. Thank you for all your help!!
Verizon
This is wonderful to hear! We're so glad that Tyler went above and beyond to help you out. Thanks for taking the time to let us know about your visit. Our team really appreciates the feedback.
April 28, 2025
Jessica Pierce
Employee hung up on my husband, trying to inquire on buying a phone to replace his current phone and tells the to call customer service. He was just sent to them through customer service.
Verizon
Hello Jessica, we apologize for all the inconvenience this may have caused you. We want to make sure our team is easily accessible on the phone to answer your inquiry. We will escalate this review and look into this. We hope you'll give us a chance to pr...
