I originally went to Lynnwood Verizon store 3 times because my phone would not connect to verizon network. Reset network settings amd a bunch of things. Lynnwood store told me my phone was old and cracked and I had to buy a new phone. I took my phone to ...
Verizon
K.W. we appreciate the time you took to share with us and we are happy to hear you had a positive experience! We look forward to assisting you with all your future wireless needs! -- Cellular Sales Customer Service 1-877-851-0649
September 6, 2023
Staci D
I had originally wrote a bad review and was shocked when the manager of the store contacted me less than a week later apologizing for my experience. He went above and beyond to make sure I will feel confident coming back to the store in the future. Thank...
Verizon
Thank you for sharing your experience with us, Staci. If you would like to provide more details, do not hesitate contact our Customer Service team at 877-851-0649 or customerservice@cellularsales.com and provide case number (00861376). -- Cellular Sal...
July 14, 2023
Sandra L Plush
Customer service was helpful. It’s hard to find out you can’t buy a phone for someone as a present because that person is using Verizon service. If I am restricted from this purchase then Verizon must be losing a lot of business! I guess the only way to ...
Verizon
Thank you for sharing your experience with us, Sandra. If you would like to provide more details, do not hesitate contact our Customer Service team at 877-851-0649 or customerservice@cellularsales.com and provide case number (00848524). -- Cellular Sa...
June 7, 2023
Kim H.
After several attempts via chat and never returned dropped calls & messages with Verizon, I went to this store, (which is an hour from where I live). They were able to get exactly what I needed. Friendly and precise customer service.
Verizon
Kim, we appreciate the time you took to share with us and we are happy to hear you had a positive experience! We look forward to assisting you with all your future wireless needs! -- Cellular Sales Customer Service 1-877-851-0649
November 3, 2022
Kinya R
I switched to Verizon so I could use my ACP government discount. This discount has not been applied to my account. I am disabled under a doctor's care and on Social security I can't access my account as I keep getting locked out. I have spent 3 hours of ...
Verizon
Thank you for taking time to share, Kinya. Please feel free to reach out to us with details of your visit at 877-851-0649 or customerservice@cellularsales.com. You can reference case number (00658276) when you contact our team. -- Cellular Sales Custo...