Once again, sitting in front of Verizon in Fenton, Michigan on Owen Road. They are not open. Their hours say they are. This happens almost every time I come here. Luckily there are some very nice people who work here however, whoever is managing the stor...
Verizon
Hi Sam, we're glad you had a positive experience with our staff. Our store hours should be up-to-date and abided by to avoid any inconvenience. Your feedback has been escalated for further review. Thanks for bringing this to our attention.
February 3, 2025
Kristin
Amazing experience with Carolina at the Verizon store. She’s the kind of employee that makes it worth going into a physical store to shop at. Super helpful, made great suggestions, not too pushy, and very kind. I will recommend anyone I know to visit thi...
Verizon
Hi Kristin, thanks for the review! Our team works hard to provide you with exceptional service. It's great to hear that Carolina was able to help you out. Let us know if you need anything else.
January 8, 2025
nannette
I placed my order at 10:30 this morning with Amber(excellent sales rep.) The on the phone rep i was working with was awesome. She said the store will text me or email me once the store has my purchase ready for me to come get it. The rep said it would be...
Verizon
We appreciate your feedback, Nannette. It is our goal to provide consistent service, whether in-store or over the phone. We regret that we did not meet your expectations and are committed to enhancing our service. We value our customers' input and hope t...
October 4, 2024
Caleb, M
Great Service from Shavez today, got me in n out with a new phone no problems. Definitely recommend.
Verizon
This is wonderful to hear, Caleb! We're so glad that Shavez went above and beyond to help you out. Thanks for taking the time to let us know about your visit. Our team really appreciates the feedback.