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Verizon 5G Internet Gateway - Support Overview

Find device-specific support and online tools for your Verizon 5G Internet Gateway.
Instrucciones de activación básica

Signal Test

Prueba de velocidad

Wall Mount

Window Mount


5G Internet Gateway User Guide (PDF)

Esta guía del usuario te puede ayudar a aprovechar al máximo tu dispositivo.


Troubleshoot 5G Internet Gateway

Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.


Filtra todos los temas a continuación.


Configuración, activación básica y guías de usuario

Verizon 5G Internet Gateway - Backup / Restore Current Configuration

Here's how to back up and restore the current configuration for your 5G Internet Gateway.

Verizon 5G Internet Gateway - Enable / Disable a Connected Device

Here's how to enable or disable devices connected to your 5G Internet Gateway.

Verizon 5G Internet Gateway - Establish Wired Connection

Here's how to create a wired Ethernet connection from a computer to your 5G Internet Gateway.

Verizon 5G Internet Gateway - Install / Set Up 5G Home - Signal Test

Here's how to perform a signal test for your 5G Internet Gateway.

Verizon 5G Internet Gateway - Install / Set Up 5G Home - Speed Test

Here's how to run a speed test for your 5G Internet Gateway.

Verizon 5G Internet Gateway - Install / Set Up 5G Home - Wall Mount

Here's how to properly mount your 5G Internet Gateway on a wall.

Verizon 5G Internet Gateway - Install / Set Up 5G Home - Window Mount

Here's how to properly mount your 5G Internet Gateway on a window.

Verizon 5G Internet Gateway - Sign in to the Admin WebGUI

Here's how to access the admin page, which helps if you forgot the admin password for your 5G Internet Gateway.

Verizon 5G Internet Gateway User Guide (PDF)

This User Guide can help you get the most out of your 5G Internet Gateway. Obtén información sobre configuración, uso de funciones avanzadas y navegación.

Lo básico

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

Verizon 5G Internet Gateway - Edit Connected Device Nickname

Here's how to change nicknames of devices connected to your 5G Internet Gateway.

Verizon 5G Internet Gateway - Locate Ports, Connectors and Buttons

Here's how to view the location of the various buttons, ports and connectors on your 5G Internet Gateway.

Verizon 5G Internet Gateway FAQs

Conoce sobre el mantenimiento del enrutador 5G, incluso cómo reiniciar el enrutador, verificar las velocidades de carga y descarga, además de cambiar contraseñas. Conoce cómo obtener el nombre, modelo, dirección IP y número de serie del enrutador.

ID e información del dispositivo

Verizon 5G Internet Gateway - View Technical Router Info

Here's how to view the technical router info (Device ID/ IMEI) on your 5G Home Router.

Configuraciones de dispositivos

Verizon 5G Internet Gateway - Manage Parental Controls

Here's how to view or change parental controls or time blocks for your 5G Internet Gateway.

Verizon 5G Internet Gateway - Set Up Port Forwarding

Here's how to set up port forwarding, an advanced networking option, on your 5G Internet Gateway.

Hotspot

Verizon 5G Internet Gateway - Configure Broadcast Settings

Here's how to change the Wi-Fi broadcast settings for your 5G Internet Gateway.

Bloqueo, desbloqueo, contraseña y seguridad

Verizon 5G Internet Gateway - Change Guest Wi-Fi Name / Password

Here's how to change password or rename your Guest Wi-Fi network on your 5G Internet Gateway.

Verizon 5G Internet Gateway - Change Wi-Fi Password

Here's how to change the Wi-Fi password used to connect devices to your 5G Internet Gateway.

Verizon 5G Internet Gateway - Change the Admin Password

Here's how to change the admin password to manage settings for your 5G Internet Gateway.

Verizon 5G Internet Gateway - View Wi-Fi Name and Password

Here's how to find the Wi-Fi password / key for your 5G Internet Gateway.

Sistema operativo y software

Reiniciar el enrutador

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Tarjeta SIM

Verizon 5G Internet Gateway - View SIM Card Number

Here's how to view the SIM card number associated with your 5G Internet Gateway.

Indicadores/luces de estado

Verizon 5G Internet Gateway - View LED Status Indicators

Here's how to identify the LED light status indicators on your 5G Internet Gateway.

Wi-Fi y red

Verizon 5G Internet Gateway - Configure LAN Settings

Here's how to access LAN settings (IP address, Subnet mask, etc.) for your 5G Internet Gateway.

Verizon 5G Internet Gateway - Manage MAC Filters

Here's how to control MAC address access for your 5G Home Router.

Verizon 5G Internet Gateway - Manually Connect to Wi-Fi

Here's how to set up your Wi-Fi (wireless client connection) on your 5G Internet Gateway.

Verizon 5G Internet Gateway - Restart Device

Here's how to restart your 5G Internet Gateway.

Verizon 5G Internet Gateway - Restore Settings to Factory Defaults

Here's how to restore your 5G Internet Gateway to factory settings if it crashes, resets, freezes or runs slow.

Verizon 5G Internet Gateway - Turn Network Name (SSID) On / Off

Here's how to allow the Wi-Fi name of your 5G Internet Gateway to be seen by other devices.