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Verizon skill for Amazon Alexa

"Alexa, ask Verizon, what's my balance?"

It just got easier to check your bill, make a payment or manage your account. Just ask Verizon using any Amazon Alexa-enabled device.

Introducing Verizon skill for Amazon Alexa

Verizon meets Alexa

With Verizon skill and Amazon Alexa, you can get answers and make the most of your wireless and 5G home services. It's a convenient, hands-free way to check your account. You can spend more time on the important stuff-and less time searching and clicking.

Quickly check your balance, bill due date, device pay off, latest deals and rewards. You can also check your order status and plan details, and verify and add insurance just using your voice. Manage account settings like paper-free billing and Auto Pay. You can even use the Verizon skill to pay your bill. We'll send you a privacy-protected link to make your secure payment.


Puedes pedirle a Alexa que:

  • Check billing information
  • Check device pay off, promotions and rewards
  • Check order status, plan details and device protection/insurance
  • Administra la configuración de tu cuenta
  • Manage 5G Home services

Setting up Verizon skill on Alexa

Can't wait to start using Verizon skill on Amazon Alexa? Here's how:

  • Enable: Click here to take you to the Verizon skill page. Then sign in and tap Enable. Another option is to open the Alexa app on a mobile device. On the home screen, tap More (lower right), then tap Skill & Games. Search for “Verizon”. Tap on Enable to use.

  • Link your account: This will either open the My Verizon app or the web browser. Sign in and authorize to link your account.

  • Talk to Alexa: Get started by saying "Alexa, ask Verizon" and you're all set!

Alexa commands for Verizon skill

To do this... Say this...  

Preguntas sobre facturación

Check your balance and due date, your bill cycle and last month's bill. You can even pay your bill.
"Alexa, ask Verizon, what's my bill?"

"Alexa, ask Verizon, when is my bill due?"

"Alexa, ask Verizon to pay my bill."
"Alexa, ask Verizon, when will my bill be generated?"

"Alexa, ask Verizon, what was my last month's bill?"

"Alexa, ask Verizon, what's my bill cycle?"

Administrar cuenta

Check your device pay off amount, upgrade status and rewards. Manage settings like Auto Pay and paper-free billing. Modify your payment method, add an account manager and more.
"Alexa, ask Verizon, how much do I owe on my phone?"

"Alexa, ask Verizon to upgrade my device."

"Alexa, ask Verizon to set up Auto Pay."

"Alexa, ask Verizon to opt for paper-free billing."

Alexa, ask Verizon to update my user ID."
"Alexa, ask Verizon about my rewards."

"Alexa, ask Verizon to pay off my device."

"Alexa, ask Verizon to add account manager."

"Alexa, ask Verizon to update privacy settings."

"Alexa, ask Verizon to manage account settings."


Check latest Verizon deals and promotions.
"Alexa, ask Verizon about deals." "Alexa, ask Verizon about promotions."

Estado del pedido

Check the status of your recent orders.
"Alexa, ask Verizon, what’s my order status?" "Alexa, ask Verizon, where is my order?"

Device Protection / Insurance

Verify, add and remove device protection options.
"Alexa, ask Verizon, do I have insurance?"

"Alexa, ask Verizon to cancel my insurance."
"Alexa, ask Verizon to add insurance/device protection."

Detalles del plan

Check your domestic plan details.
"Alexa, ask Verizon about my plan details."  

5G Home services

Manage your 5G Home settings, including home and guest Wi-Fi name and Wi-Fi password. Use the Alexa Verizon skill to enable, disable and set up Wi-Fi, check connectivity, check status, reboot the router and check the number of devices connected.
"Alexa, ask Verizon, what is my Wi-Fi name?"

"Alexa, ask Verizon, what is my Wi-Fi password?"

"Alexa, ask Verizon to set up my guest Wi-Fi."

"Alexa, ask Verizon, how many devices are connected to my network?"
"Alexa, ask Verizon to enable my Wi-Fi."

"Alexa, ask Verizon to reboot my router."

"Alexa, ask Verizon to check my router connectivity."

More to come

We will be constantly adding new functionality so check back here often to see what the Verizon skill can do.