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Apple Watch Series 4 - Support Overview

Find device-specific support and online tools for your Apple Watch® Series 4.
Activación básica
Learn how to activate and set up your Apple Watch Series 4.

Simulador interactivo
The interactive simulator provides step-by-step instructions for how to use your Apple Watch Series 4.

Troubleshoot Apple Watch Series 4
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Accesorios

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Configuración, activación básica y guías de usuario

Apple Watch - Manually Pair

Here's how to manually pair your Apple Watch to your iPhone if the automated process doesn't work.

Apple Watch - Replace Existing Device

If you've recently received an upgrade or replacement Apple Watch, here's how to activate it.

Apple Watch - Configurar el servicio móvil

Here's how to activate your Apple Watch to share the mobile numberused by your iPhone.

Apple Watch - Set Up in Standalone Mode (Set Up for a Family Member)

Here's how to set up your Apple Watch in Standalone mode (Set Up for a Family Member) using your iPhone.

Apple Watch - Switch Paired iPhone

Here's how to unpair your Apple Watch from your current iPhone and then pair with a new one.

Apple Watch - Turn Cellular On / Off

Here's how to turn cellular on or off on your Apple Watch.

Lo básico

Apple Watch - Attach / Change Wristband

Here's how to attach or remove the wristband for your Apple Watch.

Apple® Watch Series 4 Simulator: Getting to Know the Back of Watch

Discover the features on the back of your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Understanding Watch Buttons and Features

Un mapa interactivo de la pantalla de inicio y los botones de tu Apple Watch Series 4.

How to Clean Your Apple Watch

View this info for help with properly cleaning / disinfecting / sanitizing your Apple Watch, Digital Crown and bands.

Batería y carga

Apple Watch - Charge the Device

Here's how to charge your Apple Watch.

Apple Watch - Power & Charging Issues

If you're having issues with your Apple Watch battery charging or not holding a charge, view this info.

Bluetooth®

Apple Watch - Delete Paired Bluetooth Connection

Here's how to unpair a Bluetooth accessory paired to your Apple Watch.

Apple Watch - Turn Bluetooth On / Off

Here are links on how to disable wireless connections (including Bluetooth) on your Apple Watch.

Apple® Watch Series 4 Simulator: Pairing with a Bluetooth® Device

See how to pair your Apple Watch Series 4 with your Bluetooth device.

Llamadas y marcado

Apple Watch - Call a Number

Here's how to call a number from your Apple Watch.

Apple Watch - Emergency SOS

Here is a link to info on the Emergency SOS feature of your Apple Watch,

Apple Watch - Use Walkie-Talkie

Here's info on how to use Walkie-Talkie on your Apple Watch.

Cámara, fotos y videos

Apple® Watch Series 4 Simulator: Capturing a Slo-Mo Video

Discover how to capture a slo-mo video on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Capturing a Time-Lapse Video

Aprende a grabar un video usando tu Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Editing a Photo

See how to edit a photo using your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sharing Pictures

See how to share pictures on your Apple Watch Series 4 camera.

Apple® Watch Series 4 Simulator: Switching Between Rear and Front Cameras

Learn how to change between front and rear view on your Apple Watch Series 4 camera.

Apple® Watch Series 4 Simulator: Taking a Picture

Discover how to take a photo using your Apple Watch Series 4.

Conectividad para computadora/PC

Dispositivos Apple® iOS - Resolver problemas de Windows® Device Manager

Te mostramos cómo resolver conflictos de los controladores si tu dispositivo Apple iOS no se conecta correctamente con tu computadora.

Contactos

Apple Watch - View Contacts

Here's how to view contacts on your Apple Watch.

Apple® Watch Series 4 Simulator: Adding a Contact

See how to add a new contact to your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Adding a Picture to a Contact

Learn how to assign a ringtone to a contact, so you know who's calling your Apple Watch Series 4 without looking at it.

Apple® Watch Series 4 Simulator: Importing and Exporting Contacts

Learn how to import and export your contacts on your Apple Watch Series 4.

ID e información del dispositivo

Apple Watch - View Device ID (ESN / IMEI / MEID)

Here's how to view the number that identifies your Apple Watch on the Verizon network.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Configuraciones de dispositivos

Apple Watch - Reset Sync Settings

Here's how to reset the syncing of the calendar and the contacts on your Apple Watch.

Apple Watch - Turn Airplane Mode On / Off

Here's how to control wireless connections by turning airplane mode on / off on your Apple Watch.

Apple Watch - Turn Do Not Disturb On / Off

If you're not receiving calls or alerts for texts and email on your Apple Watch, view this info.

Apple Watch - Turn Handwashing Timer On / Off

Here's how to enable or disable the 20-second handwashing timer on your Apple Watch.

Apple Watch - Turn Theater Mode On / Off

If notifications for calls or texts aren't appearing on your Apple Watch, view this info.

Apple® Watch Series 4 Simulator: Accessing Mobile Network Settings

Find out how to access mobile network settings on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Accessing Settings

Explore how to access settings on your Apple Watch Series 4 to change alert sounds, turn off GPS and more.

Apple® Watch Series 4 Simulator: Adding a Contact

A visual guide for swiping between multiple Home screens on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Adding a Picture to a Contact

Discover how to add an account on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Adjusting the Screen Timeout

Learn how to adjust the screen timeout on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Changing Message Settings

Learn how to dim your lights by scheduling Night Shift on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Checking for and Installing System Updates

Learn how to check for and install a system update on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Configuring Location Settings

Find out how to manage location settings on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Managing Background App Refresh

Explore how to manage the background app refresh on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Managing Data Usage

Discover how to manage data usage on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Managing iPad's Memory

Learn how to manage the battery on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sending a Text with an Attachmenet

Learn how to change account settingst on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning Off Group Message Notifications

Learn how to set up Touch ID on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning On Data Roaming

An interactive guide for changing the notification sounds on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Using Airplane Mode

Una guía interactiva para configurar tu Apple Watch Series 4 en modo Airplane.

Email/Gmail

Apple® Watch Series 4 Simulator: Adding a Corporate Email Account

Learn how to access your work email on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Adding a Personal Email Account

Discover how to access your existing email account on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Removing an Account

Find out how to remove an email account with your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sending an Email with an Attachment

Learn how to attach a file, like a document or photo, to an email with your Apple Watch Series 4.

Voz HD

Apple® Watch Series 4 Simulator: Changing Inbox Views

Discover how to change email inbox views on your Apple Watch Series 4.

Pantalla de inicio

Apple® Watch Series 4 Simulator: Adding a New Watch Face

Learn how to manage apps and widgets running on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Customizing a Watch Face

Learn how to manage open apps that are running on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Switching Watch Faces

Find out how to create folders on your Apple Watch Series 4 to help organize your apps.

Internet y navegador de Internet

Apple® Watch Series 4 Simulator: Bookmarking Websites

Learn how to bookmark a website on your Apple Watch Series 4, so it's easy to find later.

Apple® Watch Series 4 Simulator: Clearing Browsing Data

Discover how to find clear the browsing data on Safari® in your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Managing Browser Tabs

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Apple Watch Series 4.

Teclado

Activar/desactivar entrada de voz - Apple® iOS

Puedes usar la entrada de voz de tu dispositivo Apple iOS para escribir sin usar las manos ni el teclado.

Idioma

Apple® Watch Series 4 Simulator: Changing the Language

Discover how to change the language settings on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Charging your Watch

A visual guide on how to charge your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Powering Off Your Watch

A visual guide on how to power off your Apple Watch Series 4.

Bloqueo, desbloqueo, contraseña y seguridad

Apple Watch - Change Device Passcode

Here's how to change the passcode used to securely access your Apple Watch.

Apple Watch - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., passcode, pattern, etc.) for your Apple Watch.

Apple Watch - Remove Device Password

Here's how to reset your Apple Watch if you forgot your passcode and are unable to unlock it.

Apple Watch - Turn Off Screen Lock

Here's how to disable the screen lock setting on your Apple Watch.

Apple Watch - Unlock Screen

Here's how to unlock the screen on your Apple Watch.

Apple® Watch Series 4 Simulator: Deleting Conversations

A visual guide for turning on two-factor authentication on your Apple Watch Series 4 to help protect your private information.

Apple® Watch Series 4 Simulator: Turning iMessage® On or Off

See how to turn on passcode on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Unlocking the Watch

See how to unlock the screen on your Apple Watch Series 4.

Hotspot móvil

Apple® Watch Series 4 Simulator: Setting the Password on Mobile Hotspot

See how to set up a mobile hotspot password on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning On Mobile Hotspot

An interactive guide for setting up your Apple Watch Series 4 as a Mobile Hotspot, so you can share your data connection with other devices.

Sistema operativo y software

Apple Watch - Factory Data Reset (Powered On)

Here's how to reset your Apple Watch if it has a blank or frozen screen or calling, app or audio issues.

Apple Watch - Install Device Software Update

Here's how to install software updates on your Apple Watch.

Apple Watch - View Software Version

Here's how to view the software version your Apple Watch is currently running.

Reloj Apple Watch Serie 4 - Actualización de software

Get instructions on downloading the latest software update for performance improvements & enhancements. Learn how to download the Watch Series 4 update.

Recall and Exchange

Video: Apple Watch Replacement Exchange Process
 (duración: 1:31)
See what comes in the replacement Apple Watch box, and how everything gets packaged back up for the old device return.
Duración: 1:31

Video: Apple Watch Upgrade and Exchange Experience
 (duración: 1:31)
Watch for a walk-though of how to replace an Apple Watch on an account, including watch replacements and upgrades.
Duración: 1:31

Tarjeta SIM

Apple Watch - Doble SIM con una eSIM - Agregar múltiples planes móviles

Here's info on how to join Verizon with your eSIM on your dual SIM capable iPhone.

Apple Watch - Doble SIM con una eSIM - Alternar entre planes

Here's info on how to switch between the cellular plans used on your dual SIM capable iPhone from your Apple Watch.

Apple Watch - View SIM Card Number

Here's how to view the SIM card number on your Apple Watch if needed during activation or troubleshooting.

Apple® Watch Series 4 Simulator: Changing Apps to List View

Find out how to change apps to list view on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Setting Up the Watch

Find out how to set up your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Unlocking the Watch

Find out how to use the side button on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Using the Digital Crown

Find out how to use the digital crown on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Using the Display

Find out how to use the display on your Apple Watch Series 4.

Sonidos, volumen y audio

Apple Watch - Adjust Volume

Here's how to change the volume levels for calls, alerts, and notifications on your Apple Watch.

Indicadores/luces de estado

Apple Watch - View Signal Strength

Te mostramos cómo ver la intensidad de la señal móvil en tu Apple Watch.

Mensajería de texto y multimedia

Apple Watch - Create and Send a Text Message

Here's how to create and send a text message from your Apple Watch.

Apple Watch - Delete Messages

Here's how to delete messages from your Apple Watch.

Apple® Watch Series 4 Simulator: Changing Message Settings

Learn how to change message settings on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Deleting Conversations

See how to delete conversations on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sending a Text with an Attachmenet

Find out how to send a text message with an attachment using your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sending an Image and Saving Data

Find out how to send images from your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning Off Group Message Notifications

Learn how to turn off notifications for group messages from your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning iMessage® On or Off

A visual guide for how to turn iMessage on or off using your Apple Watch Series 4.

Sugerencias, trucos y soluciones rápidas

Apple Watch - Capture a Screenshot

Here's how to capture a screenshot on your Apple Watch.

Apple® Watch Series 4 Simulator: Adding a Facebook Account

Descubre cómo agregar una cuenta de Facebook en tu Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Importing and Exporting Contacts

Discover how to perform a factory reset on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Logging Out of Facebook

Discover how to post Facebook status updates on your Apple Watch Series 4.

Wi-Fi y red

Apple Watch - Turn Wi-Fi On / Off

Here's how to disconnect from your Apple Watch from connected Wi-Fi networks.

Apple Watch - Verify Wi-Fi Connection

Here's how to verify that you're connected to Wi-Fi on for your Apple Watch.

Apple Watch - Wireless Connection Status

Here's how to view the method (Wi-Fi, cellular, etc.) your Apple Watch Series is using to connect to other devices.

Apple® Watch Series 4 Simulator: Pairing with a Bluetooth® Device

Find out how to use your Apple Watch Series 4 to connect to a Wi-Fi network, so you can access the internet without using data.