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Apple Watch Series 4 - Support Overview

Find device-specific support and online tools for your Apple Watch® Series 4.
Activación básica
Learn how to activate and set up your Apple Watch Series 4.

Simulador interactivo
The interactive simulator provides step-by-step instructions for how to use your Apple Watch Series 4.

Troubleshoot Apple Watch Series 4
Esta herramienta en Internet te ayudará a identificar y resolver problemas con tu dispositivo.

Filtra todos los temas a continuación.


Accesorios

Usa accesorios de Verizon Wireless o aprobados por el fabricante

Ve esta información acerca del uso de accesorios compatibles.

Configuración, activación básica y guías de usuario

Apple Watch - Manually Pair

Te mostramos cómo emparejar tu Apple Watch de forma manual con tu iPhone si el proceso automatizado no funciona.

Apple Watch - Replace Existing Device

Si hace poco actualizaste o reemplazaste tu Apple Watch, te mostramos cómo activarlo.

Apple Watch - Configurar el servicio móvil

Te mostramos cómo activar tu Apple Watch para que comparta el número de móvil que usa tu iPhone.

Apple Watch - Configura en modo independiente (configurar para un familiar)

Te mostramos cómo configurar tu Apple Watch en modo independiente (Configurar para un familiar) con tu iPhone.

Apple Watch - Switch Paired iPhone

Te mostramos cómo desemparejar tu Apple Watch de tu iPhone actual y luego emparejarlo con uno nuevo.

Apple Watch - Turn Cellular On / Off

Te mostramos cómo activar o desactivar el servicio móvil en tu Apple Watch.

Lo básico

Apple Watch - Attach / Change Wristband

Te mostramos cómo colocar o quitar la correa de tu Apple Watch.

Apple® Watch Series 4 Simulator: Getting to Know the Back of Watch

Discover the features on the back of your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Understanding Watch Buttons and Features

Un mapa interactivo de la pantalla de inicio y los botones de tu Apple Watch Series 4.

Cómo limpiar tu Apple Watch

Consulta esta información para obtener ayuda para limpiar tu Apple Watch, la corona Digital Crown y las correas.

Batería y carga

Apple Watch - Charge the Device

A continuación te explicamos cómo cargar tu Apple Watch.

Apple Watch - Power and Charging Issue

Si tienes problemas para cargar o mantener la carga de tu Apple Watch, consulta esta información.

Bluetooth

Apple Watch - Delete Paired Bluetooth Connection

Te mostramos cómo desemparejar un accesorio Bluetooth conectado a tu Apple Watch.

Apple Watch - Turn Bluetooth On / Off

Estos son los enlaces sobre cómo desactivar las conexiones móviles (incluso Bluetooth) en tu Apple Watch.

Apple® Watch Series 4 Simulator: Pairing with a Bluetooth® Device

See how to pair your Apple Watch Series 4 with your Bluetooth device.

Llamadas y marcado

Apple Watch - Call a Number

Te mostramos cómo llamar a un número desde tu Apple Watch.

Apple Watch - Emergency SOS

Te mostramos un enlace con información acerca de la función Emergencia SOS de tu Apple Watch.

Apple Watch - Use Walkie-Talkie

Te mostramos cómo usar Walkie-Talkie en el Apple Watch.

Cámara, fotos y videos

Apple® Watch Series 4 Simulator: Capturing a Slo-Mo Video

Discover how to capture a slo-mo video on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Capturing a Time-Lapse Video

Aprende a grabar un video usando tu Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Editing a Photo

See how to edit a photo using your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sharing Pictures

See how to share pictures on your Apple Watch Series 4 camera.

Apple® Watch Series 4 Simulator: Switching Between Rear and Front Cameras

Learn how to change between front and rear view on your Apple Watch Series 4 camera.

Apple® Watch Series 4 Simulator: Taking a Picture

Discover how to take a photo using your Apple Watch Series 4.

Conectividad para computadora/PC

Apple iOS Devices - Resolve Windows Device Manager Conflicts

Te mostramos cómo resolver conflictos de los controladores si tu dispositivo Apple iOS no se conecta correctamente con tu computadora.

Contactos

Apple Watch - View Contacts

Te mostramos cómo ver los contactos en tu Apple Watch.

Apple® Watch Series 4 Simulator: Adding a Contact

See how to add a new contact to your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Adding a Picture to a Contact

Learn how to assign a ringtone to a contact, so you know who's calling your Apple Watch Series 4 without looking at it.

Apple® Watch Series 4 Simulator: Importing and Exporting Contacts

Learn how to import and export your contacts on your Apple Watch Series 4.

ID e información del dispositivo

Apple Watch - View Device ID (ESN / IMEI / MEID)

Te mostramos cómo ver el número que identifica a tu Apple Watch en la red de Verizon.

Sitio web de Mi Verizon - Ve la información del dispositivo

Te mostramos cómo ver la información (por ejemplo, el modelo, el número de SIM, el valor de intercambio, etc.) de un dispositivo de tu cuenta a través del sitio web de Mi Verizon.

Configuraciones de dispositivos

Apple Watch - Reset Sync Settings

Te mostramos cómo restablecer la sincronización del calendario y los contactos en tu Apple Watch.

Apple Watch - Turn Airplane Mode On / Off

Te mostramos cómo controlar las conexiones móviles activando/desactivando el modo avión en tu Apple Watch.

Apple Watch - Turn Do Not Disturb On / Off

Si no recibes llamadas o alertas de mensajes de texto y correos electrónicos en tu Apple Watch, consulta esta información.

Apple Watch - Turn Handwashing Timer On / Off

Te mostramos cómo activar o desactivar el temporizador de lavado de manos de 20 segundos en tu Apple Watch.

Apple Watch - Turn Theater Mode On / Off

Si las notificaciones de llamadas o mensajes de texto no aparecen en tu Apple Watch, consulta esta información.

Apple® Watch Series 4 Simulator: Accessing Mobile Network Settings

Find out how to access mobile network settings on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Accessing Settings

Explore how to access settings on your Apple Watch Series 4 to change alert sounds, turn off GPS and more.

Apple® Watch Series 4 Simulator: Adding a Contact

A visual guide for swiping between multiple Home screens on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Adding a Picture to a Contact

Discover how to add an account on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Adjusting the Screen Timeout

Learn how to adjust the screen timeout on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Changing Message Settings

Learn how to dim your lights by scheduling Night Shift on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Checking for and Installing System Updates

Learn how to check for and install a system update on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Configuring Location Settings

Find out how to manage location settings on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Managing Background App Refresh

Explore how to manage the background app refresh on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Managing Data Usage

Discover how to manage data usage on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Managing iPad's Memory

Learn how to manage the battery on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sending a Text with an Attachmenet

Learn how to change account settingst on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning Off Group Message Notifications

Learn how to set up Touch ID on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning On Data Roaming

An interactive guide for changing the notification sounds on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Using Airplane Mode

Una guía interactiva para configurar tu Apple Watch Series 4 en modo Airplane.

Email/Gmail

Apple® Watch Series 4 Simulator: Adding a Corporate Email Account

Learn how to access your work email on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Adding a Personal Email Account

Discover how to access your existing email account on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Removing an Account

Find out how to remove an email account with your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sending an Email with an Attachment

Learn how to attach a file, like a document or photo, to an email with your Apple Watch Series 4.

Buscar mi dispositivo

Apple Watch - Turn the Find My App On / Off

Here's how to turn the Find My app on or off for your Apple Watch.

HD Voice

Apple® Watch Series 4 Simulator: Changing Inbox Views

Discover how to change email inbox views on your Apple Watch Series 4.

Pantalla de inicio

Apple® Watch Series 4 Simulator: Adding a New Watch Face

Learn how to manage apps and widgets running on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Customizing a Watch Face

Learn how to manage open apps that are running on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Switching Watch Faces

Find out how to create folders on your Apple Watch Series 4 to help organize your apps.

Internet y navegador de Internet

Apple® Watch Series 4 Simulator: Bookmarking Websites

Learn how to bookmark a website on your Apple Watch Series 4, so it's easy to find later.

Apple® Watch Series 4 Simulator: Clearing Browsing Data

Discover how to find clear the browsing data on Safari® in your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Managing Browser Tabs

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Apple Watch Series 4.

Teclado

Turn Voice Input On / Off - Apple iOS

Puedes usar la entrada de voz de tu dispositivo Apple iOS para escribir sin usar las manos ni el teclado.

Idioma

Apple® Watch Series 4 Simulator: Changing the Language

Discover how to change the language settings on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Charging your Watch

A visual guide on how to charge your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Powering Off Your Watch

A visual guide on how to power off your Apple Watch Series 4.

Bloqueo, desbloqueo, contraseña y seguridad

Apple Watch - Unlock Screen

Te mostramos cómo desbloquear la pantalla de tu Apple Watch.

Apple Watch - Change Device Passcode

Te mostramos cómo cambiar la contraseña que se usa para acceder a tu Apple Watch de forma segura.

Apple Watch - Enable / Disable / Modify Screen Lock

Te mostramos cómo configurar, cambiar o desactivar la opción de bloqueo de pantalla (por ejemplo, contraseña, patrón, etc.) de tu Apple Watch.

Apple Watch - Remove Device Password

Te mostramos cómo restablecer tu Apple Watch si olvidaste la contraseña y no puedes desbloquearlo.

Apple Watch - Turn Off Screen Lock

Here's how to disable the screen lock setting on your Apple Watch.

Apple® Watch Series 4 Simulator: Deleting Conversations

A visual guide for turning on two-factor authentication on your Apple Watch Series 4 to help protect your private information.

Apple® Watch Series 4 Simulator: Turning iMessage® On or Off

See how to turn on passcode on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Unlocking the Watch

See how to unlock the screen on your Apple Watch Series 4.

Memoria/almacenamiento

Apple Watch - Ve el almacenamiento del dispositivo

Te mostramos cómo liberar espacio si tu Apple Watch funciona lento o se bloquea/restablece, o si las aplicaciones se congelan al ejecutarlas.

Hotspot móvil

Apple® Watch Series 4 Simulator: Setting the Password on Mobile Hotspot

See how to set up a mobile hotspot password on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning On Mobile Hotspot

An interactive guide for setting up your Apple Watch Series 4 as a Mobile Hotspot, so you can share your data connection with other devices.

Sistema operativo y software

Apple Watch - Factory Data Reset (Powered On)

Te mostramos cómo restablecer tu Apple Watch si tiene la pantalla en blanco o congelada, o si tienes problemas con las llamadas, las aplicaciones o el audio.

Apple Watch - Install Device Software Updates

Te mostramos cómo buscar e instalar actualizaciones de software en tu Apple Watch.

Apple Watch - View Software Version

Te mostramos cómo ver la versión de software actual de tu Apple Watch.

Reloj Apple Watch Serie 4 - Actualización de software

Obtén instrucciones para descargar la última actualización de software para optimizaciones y mejoras en el rendimiento. Learn how to download the Watch Series 4 update.

Elimina Ransomware del dispositivo - Apple iOS

Te mostramos cómo eliminar software malicioso de tu dispositivo iOS.

Recall and Exchange

Video: Apple Watch Replacement Exchange Process
 (duración: 1:58)
See what comes in the replacement Apple Watch box, and how everything gets packaged back up for the old device return.
Duración: 1:58

Video: Apple Watch Upgrade and Exchange Experience
 (duración: 3:25)
Watch for a walk-though of how to replace an Apple Watch on an account, including watch replacements and upgrades.
Duración: 3:25

Tarjeta SIM

Apple Watch - Doble SIM con una eSIM - Agregar múltiples planes móviles

Conoce acerca de cómo unirte a Verizon con tu eSIM en tu iPhone compatible con doble SIM.

Apple Watch - Doble SIM con una eSIM - Alternar entre planes

Te mostramos cómo alternar entre los planes móviles que usas en tu iPhone compatible con doble SIM desde tu Apple Watch.

Apple Watch - View SIM Card Number

Te mostramos cómo ver el número de la tarjeta SIM en tu Apple Watch si es necesario durante la activación o el diagnóstico de problemas.

Apple® Watch Series 4 Simulator: Changing Apps to List View

Find out how to change apps to list view on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Setting Up the Watch

Find out how to set up your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Unlocking the Watch

Find out how to use the side button on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Using the Digital Crown

Find out how to use the digital crown on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Using the Display

Find out how to use the display on your Apple Watch Series 4.

Sonidos, volumen y audio

Apple Watch - Adjust Volume

Te mostramos cómo cambiar los niveles de volumen de las llamadas, alertas y notificaciones en tu Apple Watch.

Indicadores/luces de estado

Apple Watch - View Signal Strength

Te mostramos cómo ver la intensidad de la señal móvil en tu Apple Watch.

Mensajería de texto y multimedia

Apple Watch - Create and Send a Text Message

Te mostramos cómo crear y enviar un mensaje de texto desde tu Apple Watch.

Apple Watch - Delete Messages

Te mostramos cómo borrar mensajes de tu Apple Watch.

Apple® Watch Series 4 Simulator: Changing Message Settings

Learn how to change message settings on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Deleting Conversations

See how to delete conversations on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sending a Text with an Attachmenet

Find out how to send a text message with an attachment using your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Sending an Image and Saving Data

Find out how to send images from your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning Off Group Message Notifications

Learn how to turn off notifications for group messages from your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Turning iMessage® On or Off

A visual guide for how to turn iMessage on or off using your Apple Watch Series 4.

Sugerencias, trucos y soluciones rápidas

Apple Watch - Capture a Screenshot

Te mostramos cómo hacer una captura de pantalla en tu Apple Watch.

Apple® Watch Series 4 Simulator: Adding a Facebook Account

Descubre cómo agregar una cuenta de Facebook en tu Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Importing and Exporting Contacts

Discover how to perform a factory reset on your Apple Watch Series 4.

Apple® Watch Series 4 Simulator: Logging Out of Facebook

Discover how to post Facebook status updates on your Apple Watch Series 4.

Wi-Fi y red

Apple Watch - Turn Wi-Fi On / Off

Te mostramos cómo desconectarte de las redes Wi-Fi conectadas desde el Apple Watch.

Apple Watch - Verify Wi-Fi Connection

Te mostramos cómo verificar que estás conectado a la red Wi-Fi de tu Apple Watch.

Apple Watch - Wireless Connection Status

Te mostramos cómo ver el método (Wi-Fi, móvil, etc.) que usa tu Apple Watch Series para conectarse a otros dispositivos.

Apple® Watch Series 4 Simulator: Pairing with a Bluetooth® Device

Find out how to use your Apple Watch Series 4 to connect to a Wi-Fi network, so you can access the internet without using data.