Debido a la inactividad, tu sesión finalizará en aproximadamente 2 minutos. Prolonga tu sesión haciendo clic en "OK" a continuación.

Tu sesión ha terminado debido a inactividad. Vuelve a ingresar para continuar.

Apple Watch® Series 5 - Support Overview

Encuentra asistencia y herramientas específicas para tu Apple Watch Series 5 en Internet.

Filtra todos los temas a continuación.


Accesorios

Apple Watch - Delete Messages

Here's how to delete messages from your Apple Watch.

Configuración, activación básica y guías de usuario

Apple Watch - Manually Pair

Here's how to manually pair your Apple Watch to your iPhone if the automated process doesn't work.

Apple Watch - Replace Existing Device

If you've recently received an upgrade or replacement Apple Watch, here's how to activate it.

Apple Watch - Configurar el servicio móvil

Here's how to activate your Apple Watch to share the mobile numberused by your iPhone.

Apple Watch - Set Up in Standalone Mode (Set Up for a Family Member)

Here's how to set up your Apple Watch in Standalone mode (Set Upfor a Family Member) using your iPhone.

Apple Watch - Set Up with Number Share (Set Up for Myself)

Here's how to pair and sync your Apple Watch with your iPhone.

Apple Watch - Switch Paired iPhone

Here's how to unpair your Apple Watch from your current iPhone and then pair with a new one.

Apple Watch - Turn Cellular On / Off

Here's how to turn cellular on or off on your Apple Watch.

Conectar tu dispositivo directamente a la PC

Entérate cómo conectar tu dispositivo directamente a una computadora.

Import Other Dial-up Accounts - VZAccess® Manager

Te mostramos cómo importar las cuentas de conexión por marcado (dial-up) existentes de tu proveedor de servicio de Internet (ISP) usando VZAccess Manager en tu computadora Windows.

Set Up Favorites - Mobile Web 2.0

Te mostramos cómo agregar tus sitios web favoritos a Mobile Web 2.0.

Lo básico

Apple Watch - Attach / Change Wristband

Here's how to attach or remove the wristband for your Apple Watch.

Cómo ver la disponibilidad del servicio de Verizon Wireless

Aprende cómo verificar si tu ubicación tiene disponible el servicio móvil de Verizon. Sigue estas instrucciones para ver si hay cobertura en tu área.

Cómo limpiar/desinfectar tu dispositivo

Aprende cómo limpiar y desinfectar correctamente tu smartphone, tablet, el teléfono básico, reloj inteligente y jetpack.

How to Clean Your Apple Watch

View this info for help with properly cleaning / disinfecting / sanitizing your Apple Watch, Digital Crown and bands.

Batería y carga

Apple Watch - Charge the Device

Here's how to charge your Apple Watch.

Apple Watch - Power & Charging Issues

If you're having issues with your Apple Watch battery charging or not holding a charge, view this info.

Bluetooth®

Apple Watch - Delete Paired Bluetooth Connection

Here's how to unpair a Bluetooth accessory paired to your Apple Watch.

Apple Watch - Turn Bluetooth On / Off

Here are links on how to disable wireless connections (including Bluetooth) on your Apple Watch.

Llamadas y marcado

Apple Watch - Call a Number

Here's how to call a number from your Apple Watch.

Apple Watch - Emergency SOS

Here is a link to info on the Emergency SOS feature of your Apple Watch,

Apple Watch - Use Walkie-Talkie

Here's info on how to use Walkie-Talkie on your Apple Watch.

Conectividad para computadora/PC

Dispositivos Apple® iOS - Resolver problemas de Windows® Device Manager

Te mostramos cómo resolver conflictos de los controladores si tu dispositivo Apple iOS no se conecta correctamente con tu computadora.

Contactos

Apple Watch - View Contacts

Here's how to view contacts on your Apple Watch.

ID e información del dispositivo

Apple Watch - View Device ID (ESN / IMEI / MEID)

Here's how to view the number that identifies your Apple Watch on the Verizon network.

Configuraciones de dispositivos

Apple Watch - Adjust Display Settings

Here's how to change the brightness and text size on your Apple Watch.

Apple Watch - Reset Sync Settings

Here's how to reset the syncing of the calendar and the contacts on your Apple Watch.

Apple Watch - Turn Airplane Mode On / Off

Here's how to control wireless connections by turning airplane mode on / off on your Apple Watch.

Apple Watch - Turn Do Not Disturb On / Off

If you're not receiving calls or alerts for texts and email on your Apple Watch, view this info.

Apple Watch - Turn Handwashing Timer On / Off

Here's how to enable or disable the 20-second handwashing timer on your Apple Watch.

Apple Watch - Turn Theater Mode On / Off

If notifications for calls or texts aren't appearing on your Apple Watch, view this info.

Deshabilitar la configuración automática y la configuración del servidor proxy 

Te mostramos cómo deshabilitar la configuración automática y la configuración del servidor proxy en tu dispositivo.

Pantalla de inicio

Customizing favorites on the Home Deck - Mobile Web

Te mostramos cómo agregar un enlace/carpeta al servicio de Internet móvil Mobile Web en tu computadora de escritorio o notebook.

Teclado

Activar/desactivar entrada de voz - Apple® iOS

Puedes usar la entrada de voz de tu dispositivo Apple iOS para escribir sin usar las manos ni el teclado.

Bloqueo, desbloqueo, contraseña y seguridad

Apple Watch - Change Device Passcode

Here's how to change the passcode used to securely access your Apple Watch.

Apple Watch - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., passcode, pattern, etc.) for your Apple Watch.

Apple Watch - Remove Device Password

Here's how to reset your Apple Watch if you forgot your passcode and are unable to unlock it.

Apple Watch - Unlock Screen

Here's how to unlock the screen on your Apple Watch.

Sistema operativo y software

Apple Watch - Factory Data Reset (Powered On)

Here's how to reset your Apple Watch if it has a blank or frozen screen or calling, app or audio issues.

Apple Watch - Install Device Software Update

Here's how to install software updates on your Apple Watch.

Apple Watch - View Software Version

Here's how to view the software version your Apple Watch is currently running.

Apple Watch Series 5 - Software Update

Get instructions on how to download the latest software update for improvements and fixes to your Apple Watch.

Reboot the Router

Si no puedes conectarte a tu enrutador Wi-Fi, una posible solución es reiniciarlo o restablecerlo.

Tarjeta SIM

Apple Watch - Doble SIM con una eSIM - Agregar múltiples planes móviles

Here's info on how to join Verizon with your eSIM on your dual SIM capable iPhone.

Apple Watch - Doble SIM con una eSIM - Alternar entre planes

Here's info on how to switch between the cellular plans used on your dual SIM capable iPhone from your Apple Watch.

Apple Watch - View SIM Card Number

Here's how to view the SIM card number on your Apple Watch if needed during activation or troubleshooting.

Sonidos, volumen y audio

Apple Watch - Adjust Volume

Here's how to change the volume levels for calls, alerts, and notifications on your Apple Watch.

Probar el micrófono - Apple® iOS

Te mostramos cómo probar la funcionalidad del micrófono de tu iPhone/iPad.

Indicadores/luces de estado

Apple Watch - View Signal Strength

Here's how to view the cellular signal strength on your Apple Watch.

Mensajería de texto y multimedia

Apple Watch - Create and Send a Text Message

Here's how to create and send a text message from your Apple Watch.

Cancel Text Messaging Subscriptions

Conoce cómo cancelar las suscripciones a mensajería de texto desde tu teléfono.

Sugerencias, trucos y soluciones rápidas

Apple Watch - Capture a Screenshot

Here's how to capture a screenshot on your Apple Watch.

Accesibilidad visual y auditiva

Configuración básica de accesibilidad - Apple® iOS

Te mostramos cómo configurar las opciones de accesibilidad más comunes para tu iPhone o iPad.

Zoom & Magnifier - Apple iOS

Te mostramos cómo activar o desactivar el zoom y la lupa en el iPhone o iPad.

Wi-Fi y red

Apple Watch - Turn Wi-Fi On / Off

Here's how to disconnect from your Apple Watch from connected Wi-Fi networks.

Apple Watch - Verify Wi-Fi Connection

Here's how to verify that you're connected to Wi-Fi on for your Apple Watch.

Apple Watch - Wireless Connection Status

Here's how to view the method (Wi-Fi, cellular, etc.) your Apple Watch Series is using to connect to other devices.

CDMA Network Retirement - Business

Si tienes problemas para activar un dispositivo 3G/4G, aquí encontrarás información sobre la discontinuidad de la red CDMA.