What’s Digital Footprint Manager?

Identity Secure provides a Digital Footprint Manager that lets you securely store passwords and personal data. Digital Footprint Manager protects your information and allows you to: Manage passwords, get notified of exposures and remove personal data from sites that sell it. Create strong passwords and autofill them and other sensitive information. Supports the autofill feature on certain devices/browsers for website username and password entries. Visit Identity Secure - Turn on Autofill for detailed steps. Receive password breach notifications from companies we automatically follow. Receive notifications if your personal information was exposed in a dark web breach. Good to know: You can also get tips to strengthen your passwords and review breach alerts and tips. In Personal data, use the password protected vault to save your financial and personal information including: Credit card numbers, cardholder’s name, security codes and expiration dates. Bank account numbers and routing information. Driver’s license number, country, state and date of expiration. Medical insurance number and provider. Passport number, date of issue, date of expiration, and country. Social Security number. Good to know: You can also Review breach alerts and tips.

How do I add a password to Digital Footprint Manager?

Visit our Identity Secure - Add an Account Password article for detailed steps to add a password to the Digital Footprint Manager.

Can I import or export my passwords from/to another password manager?

Yes, Digital Footprint Manager supports importing and exporting data from/to other popular password managers. Visit our Identity Secure - Batch Import Your Passwords page for detailed steps to import passwords from another password manager.

How secure is the Digital Footprint Manager?

Here's how we protect your information: Your passwords are encrypted and stored in a vault that can only be unlocked using your Keyphrase. You must establish a Keyphrase to access your secure information within the Digital Footprint Manager. Visit Identity Secure - Create a Keyphrase for detailed steps to create a Keyphrase. If you forget your Keyphrase, you can create a new one by using the 24-digit Recovery Key that you received when you created the Keyphrase. Each time you create a new Keyphrase, you'll receive a new Recover Key. Make sure to save this Recover Key. We don't store your Keyphrase on our data servers and don't have access to your information.

What happens if I forget my keyphrase?

Visit our Reset a Keyphrase page for detailed steps on resetting your keyphrase.

What is Data Broker List Removal?

Data broker list removal is a service that helps you regain control over your personal information online and reduce your digital footprint. Data brokers collect and sell your data to 3rd-parties, often for marketing purposes. Unauthorized individuals can also get their hands on your data from these databases. Here’s how Data Broker List Removal works: You provide the personal information you want to remove through the form in the Verizon Protect app. The service searches for your information on data broker sites and, if found, automatically requests the removal of your information on your behalf. This process is repeated on a monthly basis as data brokers constantly refresh their lists with new information. This process helps minimize the spread of your personal data and can reduce unwanted marketing solicitations. Here are some examples of personal data you can enter. The more information you provide, the more information we can search and request be removed: First name Middle name Last name Email address Phone number Date of birth Street address StateCity ZIP code Visit Identity Secure - Control Your Digital Footprint for detailed steps about setting up your Data Broker List.

What’s Social Media Monitoring?

Social Media Monitoring included with Identity Secure helps protect your online presence by: Monitoring your social media accounts for signs of hacking, impersonation or other unusual behavior. Alerting you if your accounts are compromised or if sensitive information is exposed. Helping you maintain control over your online identity. Good to know: If we detect any such activity, we notify you immediately, allowing you to secure and review your accounts before further damage occurs.

What Social platforms are protected with Social Media Monitoring?

You can to authorize Identity Secure to monitor social platforms in your Verizon Protect app: LinkedIn Facebook® Snapchat® TikTok X

What’s Locked Folder?

Locked Folder is an Identity Secure feature available in the Verizon Protect app. If you subscribe to Verizon Cloud, you can also access your Locked Folder from the Verizon Cloud app. You can encrypt personal data in Locked Folder with a 6-digit PIN and biometric authentication for your: Passport Driver’s license Birth certificate Bank cards Scanned documents Photos Visit Identity Secure - Set Up Locked Folder for detailed steps. Visit Identity Secure - Setup biometric (iOS) and Identity Secure - Setup biometric (Android) for detailed instructions to set up biometric authentication.

If I cancel Identity Secure, how do I access my Locked Folder files?

If you cancel Identity Secure and have a subscription to Verizon Cloud, you’ll be able to access your Locked Folder files via the Verizon Cloud mobile app. If you don't have a Cloud subscription and cancel Identity Secure, you'll be able to recover your information for 30 days. Once the 30-day period ends, your information is deleted permanently.

What's Identity Secure?

Identity Secure is a suite of tools and services that protect your identity and reduce the chances of identity theft. Learn how to manage Identity Secure on the How to use the Verizon Protect app page. You can subscribe to Identity Secure for an individual line or for your whole account. With Identity Secure, you get access to: Digital Footprint Manager, which includes: Password Manager with Breach Monitoring. Securely create and autofill your passwords across all your devices. Data Broker List Removal. Protect your personal information by requesting the removal of data from many online databases. You'll be more protected from data brokers who may sell and trade your information. Social Media Monitoring. Monitor your social media accounts and get alerts of activity that might indicate an account takeover or put your reputation at risk. Locked Folder. Store your most important files securely. End-to-end encryption and a 6-digit PIN protect your sensitive documents like birth certificates, passports and Social Security cards. Identity Restoration Services. Support to help restore your identity. Restoration experts are on standby to guide you or take action on your behalf. Get Identity Secure today.

Who's eligible for Identity Secure?

Eligibility for Identity Secure and its subscription options requires: A smartphone or tablet on a standard monthly account. Verizon Prepaid, government, business and employee accounts aren’t eligible. Only an Account Owner or Account Manager can subscribe to Identity Secure for their entire account. Account Owners and Account Managers can also subscribe to single-line protection. Account Members can subscribe to single-line protection directly from the Verizon Protect mobile app.

What Identity Secure features will work with my operating system?

Identity Secure Feature iOS Android Mac OS Windows Password & Identity Manager ✓ ✓ ✓ ✓ Data Broker List Removal ✓ ✓ - - Social Media Monitoring ✓ ✓ - - Locked Folder ✓ ✓ - - Identity Restoration Services Reachable by phone through the Verizon Protect app. - - Good to know: Apple® iOS 16 or higher is required and Android™ OS Android 9 is required.

How do I subscribe to Identity Secure?

You can subscribe to Identity Secure on the My Verizon website or app. Visit these pages for step-by-step sign up instructions: Subscribe to Identity Secure - My Verizon app Subscribe to Identity Secure - My Verizon Website Once you subscribe to Identity Secure, we send you a text message or email with the link to install the Verizon Protect app. You’ll access Identity Secure features through the Verizon Protect app. Good to know: We'll send you a text message when your subscription is fully processed.

How much does Identity Secure cost?

Here's how much it costs: Account Identity Secure, $10/month, protects all eligible lines on the account. Get both Account Identity Secure ($10/month) & Digital Secure ($10/month) and receive a monthly $2 credit back on your bill. Get both Account Level Identity Secure ($10/month) & Digital Secure Line Level ($5/month) and receive a monthly $1 credit back on your bill. Individual Identity Secure, $5/month, protects the line it's on. Get both Individual Identity Secure ($5/month) & Digital Secure ($5/month) on the same line and receive a monthly $1 credit back on your bill. Get both Individual Identity Secure ($5/month) & Account Level Digital Secure ($10/month) on the same line and receive a monthly $1 credit back on your bill. If you change to the Unlimited Ultimate plan after 5/7/26, Identity Secure may be included*: If you subscribe to Identity Secure Line Level ($5/month) on a line with the Unlimited Ultimate plan, you’ll receive a monthly $5 credit back on your bill. If you subscribe to Identity Secure Account Level ($10/month) with one line on Unlimited Ultimate, you’ll receive a monthly $5 credit back on your bill. If you subscribe to Identity Secure Account Level ($10/month) with two or more lines on Unlimited Ultimate, you’ll receive a monthly $10 credit back on your bill. Identity Secure pricing options Protection Level Standard Monthly Cost Identity Secure + Digital Secure Account (All eligible lines) $10/mo* $18/mo total ($2 monthly credit)* Individual (Single line) $5/mo* $9/mo total ($1 monthly credit)* Combination Protection (One product on all eligible lines, other product single line) $15/mo* Digital Secure Account Protection + Identity Secure Individual Protection OR Digital Secure Individual Protection + Identity Secure Account Protection $14/mo total ($1 monthly credit)* *Taxes & fees may apply. Must purchase and download Identity Secure. Customers with Identity Secure who switch to Unlimited Ultimate after 5/7/26 before the end of their current bill cycle will receive the discount beginning with their next bill. The Unlimited Ultimate discount can't be combined with other Digital Secure or Identity Secure credits.

What happens if I change off of the Unlimited Ultimate plan, which includes Identity Secure?

If you change from Unlimited Ultimate to a different plan, you'll still have Identity Secure. You can keep it for the regular monthly price. If you don't want to keep it, you'll need to cancel Identity secure to ensure you are no longer billed.

Can I try Identity Secure before paying for a subscription?

You can try an Identity Secure subscription on us for 30 days. Here's how the trial period works: When you initially sign up for Identity Secure, the first month is on us. You're automatically billed monthly for the Identity Secure subscription after the 30-day trial ends. You can cancel the service before the 30-day period ends to avoid being charged. You'll receive an email or text message reminding you that your promotion is ending soon. After the first month on us, you can cancel Identity Secure in My Verizon on the Manage page.

Where can I get support for Identity Secure features?

You can visit How to use the Verizon Protect app for your online privacy & security for step-by-step instructions on different topics.

How do I cancel Identity Secure?

You can cancel your Identity Secure through My Verizon. You’ll receive a text or email notification once you have canceled Identity Secure. Visit these pages for step-by-step instructions to unsubscribe: Unsubscribe from Identity Secure - My Verizon app Unsubscribe from Identity Secure - My Verizon Website Before you cancel your subscription, make sure to export your saved passwords and download any files you have saved in the Locked Folder. Keep in mind once you cancel Identity Secure: You'll no longer have access to the Identity Secure benefits, including the settings and any saved passwords. If you have a subscription to Verizon Cloud, you’ll lose access to your Locked Folder files through the Verizon Protect app. You can still access these files through the Verizon Cloud app. You can regain access to them through the Verizon Protect app by signing up for Identity Secure within 30 days of your cancellation. If you don't have a Verizon Cloud subscription and cancel Identity Secure, you'll be able to recover your saved Locked Folder files through the Verizon Protect app if you re-subscribe within 30 days to Identity Secure. Once the 30-day period ends, you will lose access to your Locked Folder files. If you are receiving a monthly credit for subscribing to both Identity Secure and Digital Secure, Mobile Secure or Verizon Mobile Protect, you'll stop receiving that credit upon cancellation.

What's Security News?

The Security News function provides real-time updates on security breaches and data leaks affecting companies, services or apps you use. By staying informed, you can take immediate steps to change your passwords or monitor accounts before your information is misused by cybercriminals.

How can I select companies to follow in Security News?

You can add companies you’re interested in to get the latest news about security breaches. Here's how to access and add companies: Open the Verizon Protect app. Tap on Digital Footprint Manager. Select the News tab. Tap Add company. You can choose from an available list of companies.

Will Security News alert me if I'm personally impacted by any data breaches?

No, Security News is not tied to your personal data being part of a breach. The Security News function sends you updates about companies you follow. Receiving a breach alert about a certain company doesn’t mean you have been a victim of that data breach.

What’s Identity Restoration Services?

Identity Secure provides 24/7 support to help restore your online identity. You can access the Identity Restoration Services in the Verizon Protect app. See the Contact Restoration Services page for steps. Identity Restoration Services can help you with the following: Identity recovery - Specialists can act on your behalf by notifying creditors and disputing items. Lost Wallet Assistance - You'll get step-by-step guidance to help cancel and re-issue your lost wallet contents, such as credit cards, IDs and insurance cards. Credit freezes and option-outs - Assistance with opting out of credit card direct mail offers, phone call lists and placing a freeze on your credit. Identity Theft Assistance Affidavit Submission Creditor Notification & Follow-up Communications with Law Enforcement Credit Fraud Alert Placement Assistance

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Información

Funciones de Identity Secure

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¿Qué es Identity Secure?

¿Quién es elegible para Identity Secure?

¿Qué funciones de Identity Secure funcionarán con mi sistema operativo?

¿Cómo me suscribo a Identity Secure?

¿Cuánto cuesta Identity Secure?

Opciones de precios de Identity Secure
Nivel de protección	Costo mensual estándar	Identity Secure + Digital Secure
Cuenta (todas las líneas elegibles)	$10/mes*	$18/mes total ($2 en crédito mensual)*
Individual (línea individual)	$5/mes*	$9/mes total ($1 en crédito mensual)*
Protección combinada (un producto en todas las líneas elegibles y otro producto de una línea individual)	$15/mes*	Protección de la cuenta con Digital Secure + Protección individual con Identity Secure O Protección individual con Digital Secure + Protección de la cuenta con Identity Secure por $14/mes total ($1 en crédito mensual)*

¿Qué ocurre si me cambio del plan Unlimited Ultimate, que incluye Identity Secure?

¿Puedo probar Identity Secure antes de pagar una suscripción?

¿Dónde puedo recibir asistencia para las funciones de Identity Secure?

¿Cómo cancelo Identity Secure?

Ampliar todo

¿Qué es el Gestor de huella digital?

¿Cómo agrego una contraseña al Gestor de huella digital?

¿Puedo importar o exportar mis contraseñas desde/hacia otro administrador de contraseñas?

¿Qué tan seguro es el Gestor de huella digital?

¿Qué ocurre si olvido mi frase clave?

¿Qué es la eliminación de la lista de los corredores de datos?

¿Qué es el monitoreo de redes sociales?

¿Qué plataformas sociales se protegen con el monitoreo de redes sociales?

¿Qué es la carpeta bloqueada?

Si cancelo Identity Secure, ¿cómo accedo a los archivos de mi carpeta bloqueada?

Ampliar todo

¿Qué son los servicios de restauración de identidad?

Ampliar todo

¿Qué es Security News?

¿Cómo puedo seleccionar las empresas a las que debo seguir en Security News?

¿Las alertas de Security News me notificarán si mi información personal se ve afectada por una filtración de datos?

Android es una marca comercial de Google, Inc.
iOS es una marca comercial o marca comercial registrada de Cisco en EE. UU. y en otros países y se usa bajo licencia.
Windows es una marca comercial registrada de Microsoft Corporation en los Estados Unidos y otros países.
Apple es una marca comercial registrada de Apple Inc.

Función de Identity Secure	iOS	Android	Mac OS	Windows
Gestor de contraseña e identidad	✓	✓	✓	✓
Remoción de lista del corredor de datos	✓	✓	-	-
Monitoreo de redes sociales	✓	✓	-	-
Carpeta bloqueada	✓	✓	-	-
Servicios de restauración de identidad	Accesible por teléfono a través de la aplicación Verizon Protect.		-	-

Preguntas frecuentes sobre Identity Secure

¿Qué es Identity Secure?

¿Quién es elegible para Identity Secure?

¿Qué funciones de Identity Secure funcionarán con mi sistema operativo?

¿Cómo me suscribo a Identity Secure?

¿Cuánto cuesta Identity Secure?

¿Qué ocurre si me cambio del plan Unlimited Ultimate, que incluye Identity Secure?

¿Puedo probar Identity Secure antes de pagar una suscripción?

¿Dónde puedo recibir asistencia para las funciones de Identity Secure?

¿Cómo cancelo Identity Secure?

¿Qué es el Gestor de huella digital?

¿Cómo agrego una contraseña al Gestor de huella digital?

¿Puedo importar o exportar mis contraseñas desde/hacia otro administrador de contraseñas?

¿Qué tan seguro es el Gestor de huella digital?

¿Qué ocurre si olvido mi frase clave?

¿Qué es la eliminación de la lista de los corredores de datos?

¿Qué es el monitoreo de redes sociales?

¿Qué plataformas sociales se protegen con el monitoreo de redes sociales?

¿Qué es la carpeta bloqueada?

Si cancelo Identity Secure, ¿cómo accedo a los archivos de mi carpeta bloqueada?

¿Qué son los servicios de restauración de identidad?

¿Qué es Security News?

¿Cómo puedo seleccionar las empresas a las que debo seguir en Security News?

¿Las alertas de Security News me notificarán si mi información personal se ve afectada por una filtración de datos?

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