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My Verizon app End User License Agreement

    1. Acuerdo

    Your use of the My Verizon App (the App) is subject to this End User License Agreement (EULA). Please read and review this entire EULA before indicating your acceptance of the terms by clicking "Accept" and using the application. Use of My Verizon, the App, and any My Verizon services is also subject to the terms and conditions of your Wireless Customer Agreement and/or Residential Customer Agreement, including the dispute resolution provisions and our Website Use Terms and Conditions. Verizon le otorga el derecho de instalar y usar la Aplicación en un único dispositivo móvil que sea de su propiedad y esté bajo su control.

    2. Device and password security

    You are responsible for maintaining the security of your device and confidentiality of your password, unlocking code, Personal Identification Number (PIN) code, or other means such as biometrics which may be used to access or approve an action on your device. En caso de que su dispositivo, contraseña o código PIN se pierdan, sean robados o usados sin su autorización, debe notificarnos de inmediato llamando al 1-800-922-0204. Si revelas tu contraseña o código PIN a un proveedor de pago de facturas externo, Verizon Wireless no se hace responsable de la exactitud y la puntualidad de los pagos de tus facturas. You consent to delivery of PIN codes by text message, and/or push messages through the app to your wireless phone unless Verizon determines that your wireless phone is not capable of receiving such messages.

    3. User preferences

    When you install the App you may adjust certain User Preferences such as Location Based Services, Marketing, Customer Proprietary Network Information, Push Notices, Verizon Custom Experience and Verizon Custom Experience Plus. You may find descriptions of these and other options and change your selections at any time in the Privacy Preferences section of the application.

    4. Marcas comerciales

    Queda prohibido el uso de las marcas comerciales o marcas de servicio de Verizon sin previa autorización por escrito de Verizon. Para obtener información sobre el uso o la licencia, consulta los Términos y Condiciones de uso del sitio web. 

    5. US Export laws

    Your use of the App and Verizon online services is subject to U.S. export control laws and regulations. Declaras que no eres ciudadano de un país bajo embargo ni eres un usuario prohibido conforme a las leyes, regulaciones y listas de exportaciones y antiterrorismo de los EE. UU. You will not use, export or allow a third party to use or export Verizon online services in any manner that would violate applicable law, including but not limited to applicable export control laws and regulations.

    6. Privacidad

    We use Cookies and other technologies to provide an enhanced App experience, for advertising and other purposes. Your use of the App means that you also agree to our Privacy Policy, available at verizon.com/privacy, which may be updated from time to time and describes the information we collect, how we use and share it, and the choices you have about how certain information is used and shared. Si resides en California, puedes ver nuestro aviso de privacidad de California en verizon.com/californiaprivacy.

    7. Software de código abierto

    This application may contain certain software subject to open source licenses. All such software is subject to the terms of the applicable licenses, which you can view in the application by going to Settings -> Credits -> Open Source or available for download at https://www.verizon.com/support/residential/internet/equipment/open-source-software.

    8. Displayed Pricing and Errors

    Verizon makes commercially-reasonable efforts to maintain price, availability and information as accurately as possible as published on our catalogs and websites. Prices and product availability are subject to change without notice. All specials and promotions are limited to stock on hand and may be withdrawn at the discretion of Verizon. Verizon is not responsible for typographical errors, or system failures. If an error is made and a product is listed at an incorrect price, Verizon shall maintain the right to refund or cancel orders placed at the incorrect price.

    9. Sin garantías

    Any Verizon content in this App or online is provided "as is" and "as available" and may include technical inaccuracies or typography errors. Verizon makes no guarantee that communications or transactions conducted online will be absolutely secure or free from harmful components. Puede haber ocasiones en las que el servicio no esté disponible. Verizon provides no warranties of any kind, either express or implied, including, but not limited to warranties of title, noninfringement or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by Verizon, its affiliates, or their respective employees shall create any warranty hereunder. Verizon no se responsabiliza por daños incurridos, resultantes ni de otro tipo.

    Updated (April 29, 2024)