Your Palm can send and receive calls and text messages using the same phone number that you use on your primary device so that you can keep your conversations moving while on the go. In this video, we will go over how to sync text messages and calls between you Palm and an iPhone.
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Palm Text and Call Syncing on iPhone
(Duración del video: 2:47)
palm-text-call-synch-iphone-video: Transcripción del video
Palm Text and Call Syncing on iPhone (2:47)
Your Palm can send and receive calls and text messages using the same phone number that you use on your primary device so that you can keep your conversations moving while on the go.
In this video, we will go over how to sync text messages and calls between your Palm and an iPhone.
First, we will talk about syncing phone calls.
When you purchase your Palm, a Verizon representative will connect your Palm to your primary phone number for phone calls.
You will be able to send and receive phone calls on your Palm from the same number used on your iPhone.
If phone calls are not coming into your Palm or your outbound calls are showing up as a different number, you will need to contact Verizon to have your SIM cards paired.
Next we will talk about messages.
To sync messaging for your Palm with your iPhone, you will need to download and set up Verizon Message+ on both devices.
To do this, open the app store, search Message+, and click download.
Open the app and follow the on boarding steps for setup.
Feel free to pause this video to complete those steps first.
An important step for message syncing through message+ is to disable iMessage and FaceTime.
To allow full syncing between your Palm and iPhone, turn iMessage and FaceTime off in your iPhone settings.
You are now ready to set up message syncing on your Palm.
During the initial set up of your Palm, you can set up text syncing through Verizon Message+.
From the text syncing screen, tap Next. Tap Start Messaging.
Name your Palm and enter your Verizon phone number.
Tap next.
Scan the QR code that was sent to you on your primary device. Tap Save.
At this point, your Palm is set up for call and text syncing. After you finish device setup, you'll be able to send and receive text and calls from the same phone number.
To learn how to move your contacts from your iPhone to your Palm, visit palm.com/support.
If you skipped this step during device setup, open Message+ on your home screen.
You'll be taken through the same steps to set up your text and call syncing.
If you're still experiencing issues and would like to connect messaging again you can initiate setup again by going to Settings, then System, then Setup Wizard.
Thanks for tuning in. For more information on iPhone support, visit Palm.com/support.