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Solución de problemas

No puedo realizar llamadas

We're sorry to hear that you're having trouble making calls. We understand how inconvenient that can be, and we'll try to make this process as simple as possible so you can get your phone and your service back up and running again. Our step-by-step online troubleshooter can help you. This troubleshooter is designed to gather data from your account and your phone, as well as collect answers you provide to questions that apply to the problem you're reporting. Whether you're using an Apple iPhone or a Samsung, Motorola or other Android smartphone, this problem solving approach will allow us to address your issue so you can get back to using your device.
Diagnostica problemas de tu dispositivo.
Use our Troubleshooting Assistint to fix your device issues.

Preguntas frecuentes