App 101 - How to set up a promise to pay your bill

App 101: How to make a Promise to pay your bill

If you can't pay your bill today, you can make a promise to pay in the My Verizon App.

Tap the navigation button in the top left corner, and then tap Bill.

Toca Pagar factura.

You'll see your current balance and due date at the top of the screen. In the center of the screen, you'll see the payment options currently available. If you swipe all the way to the right, you'll see the Promise to pay option. Tap Check Eligibility.

If you are eligible, you will see the Promise button appear.

Enter or verify the promise amount and the promise date and tap Promise.

Verify the amount and date of your promised payment and tap Promise.

Please note that while this is not a payment, if you don't make the payment as promised, we may pursue collections activity.

You will receive a text message confirming your promise to pay.

Don't forget to come back to the My Verizon app on or before your promise date to pay your bill.