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eSIM - Support Overview
eSIM is digital SIM, built into mobile devices. eSIM lets you activate a device on a cellular network without a physical SIM card. Newer devices can have eSIM in addition to, or instead of, removable SIM cards. Find what type(s) of SIM your device has in the general settings, usually under About Phone.
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General
Activating your eSIM device on a standard monthly plan FAQs
Learn how to activate an embedded SIM card (eSIM) device on the Verizon network.
General
Apple iPad - Add Cellular Plan - Bring Your Own Device (BYOD) - Add a New Line Using eSIM
Here's info on how to join Verizon with an eSIM on your iPad.
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Apple iPad - Add Cellular Plan with an eSIM
Here's info on how to add a cellular plan with an eSIM for your capable iPad.
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Apple iPad - Bring Your Own Device (BYOD) - Transfer SIM / eSIM
Here's how to transfer an eSIM or physical SIM from your previous iPad to an eSIM on your BYOD (bring your own device) iPad.
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Apple iPad - Enable / Disable eSIM Profile
Here's how to verify your eSIM profile is on or off on your iPad.
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Apple iPad - View Digital SIM (eSIM) IMEI
Here's how to view the eSIM IMEI for your iPad.
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Apple iPad - eSIM - Remove Cellular Plan
Here's how to remove a cellular plan from your eSIM capable iPad.
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Apple iPhone - Add Cellular Plan Using an eSIM
Here's info on how to add a cellular plan for your eSIM to your dual SIM capable iPhone.
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Apple iPhone - Dual SIM with an eSIM - Change Default Cellular Data Number
Here's how to change the default mobile number used for cellular data on your dual SIM capable iPhone.
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Apple iPhone - Dual SIM with an eSIM - Change Line Before Calling a Number
Here's how to choose the desired line used before calling a number on your dual SIM capable iPhone.
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Apple iPhone - Dual SIM with an eSIM - Label Cellular Plan
Here's how to label each cellular plan (e.g., Primary, Secondary, etc.) on your dual SIM capable iPhone.
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Apple iPhone - Dual SIM with an eSIM - Remove Cellular Plan
Here's how to remove a cellular plan from your dual SIM capable iPhone.
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Apple iPhone - Dual SIM with an eSIM - Set Preferred Cellular Plan by Contact
Here's how to designate which cellular plan your dual SIM capable iPhone uses to communicate with specific contacts.
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Apple iPhone - Dual SIM with an eSIM - Switch Designated iMessage / FaceTime Number
Here's how to change the number that uses iMessage / FaceTime on your dual SIM capable iPhone.
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Apple iPhone - Dual SIM with an eSIM - Switch SMS / MMS Number
Here's how to change which phone number your messages are sent from on your dual SIM capable iPhone.
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Apple iPhone - Enable / Disable eSIM Profile
Here's how to verify your eSIM profile is on or off on your iPhone.
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Apple iPhone - Join Verizon using eSIM
Here's info on how to join Verizon with your eSIM on your dual SIM capable iPhone.
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Apple iPhone - View Device ID
The device ID, or IMEI, is a unique identifier for your Apple® iPhone®. This info is essential when troubleshooting certain issues or activating a device on your account.
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Apple iPhoneBring Your Own Device (BYOD)Transfer SIM / eSIM
Here's how to transfer an eSIM or physical SIM from your previous iPhone to an eSIM on your BYOD iPhone.
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Apple iPhoneDual SIM with an eSIM - Switch Default Voice Line
Here's how to switch the primary line used for voice, SMS, Data, etc. on your dual SIM capable iPhone.
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Bring your mobile device to Verizon using an eSIM FAQs
Learn how to sign up for Verizon service when you're using a smartphone with a built-in eSIM.
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Dual SIM -using 2 numbers on 1 phone FAQs
Dual SIM with an eSIM provides the option for two different phone numbers on a single device. Use one SIM when traveling internationally. Learn more.
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Google Pixel Phones - Add Cellular Plan Using eSIM
Here's info on how to add a cellular plan for your eSIM to your dual SIM capable Pixel smartphone.
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Google Pixel Phones - Dual SIM Dual Standby - Change Default Cellular Data Number
Here's how to change the default mobile number used for cellular data on your dual SIM capable Pixel smartphone.
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Google Pixel Phones - Dual SIM Dual Standby - Switch SMS / MMS Number
Here's how to change which phone number your messages are sent from on your dual SIM capable Pixel smartphone.
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Google Pixel Phones - Enable / Disable eSIM Profile
Here's how to verify if the eSIM profile on your Pixel phone is on or off.
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Google Pixel Phones - Remove eSIM Profile
Here's how to remove a cellular plan from your dual SIM capable Google Pixel smartphone.
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Google Pixel Phones - Second Number - Set Voice / SMS / MMS Preferences
Here's how to configure data, call, and SMS / MMS preferences to support a Second Number plan on your dual SIM Pixel device.
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Google Pixel Phones - View Digital SIM (eSIM) IMEI
Here's how to view the SIM IMEI (sim slot 2) for your dual SIM capable Pixel smartphone.
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KYOCERA Phones - Enable / Disable eSIM Profile
Here's how to verify your eSIM profile is on or off on your KYOCERA smartphone.
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KYOCERA Phones - Remove eSIM Profile
Here's how to remove an unused eSIM profile from your KYOCERA smartphone.
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Motorola Devices - Add Cellular Plan Using an eSIM
Here's info on how to add a cellular plan for your eSIM to your Dual SIM capable Motorola device.
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Motorola Devices - Remove eSIM Profile
Here's how to remove a cellular plan from your dual SIM capable Motorola device.
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Move your current Verizon mobile line to an eSIM device FAQs
Learn how to use the My Verizon app to easily move your Verizon mobile number to an eSIM-enabled device.
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My Verizon app - Activate / Download eSIM
Here's how to activate your BYOD device on an existing line of service via eSIM using the My Verizon app.
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My Verizon app - Set up Verizon Prepaid Service with an eSIM
Here's how to connect your smartphone to the Prepaid network with an eSIM.
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Razer Edge 5G - Add eSIM Profile
Here's how to add a wireless carrier (cellular plan) on your Razer Edge 5G.
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Razer Edge 5G - Remove eSIM Profile
Here's how to remove the wireless carrier (cellular plan) from your Razer Edge 5G.
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Samsung Devices - Add Cellular Plan Using an eSIM
Here's info on how to add a cellular plan for your eSIM to your Dual SIM capable Samsung device.
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Samsung Devices - Dual SIM Dual Standby (DSDS) - Change Default Mobile Number
Here's how to change the default mobile number used for cellular data on your dual SIM capable Samsung device.
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Samsung Devices - Dual SIM Dual Standby (DSDS) - Rename SIM Line
Here's how to change the name of your SIM on your dual SIM capable Samsung device.
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Samsung Devices - Dual SIM Dual Standby (DSDS) - Set Calling SIM by Contact
Here's how to designate which calling SIM your dual SIM capable Samsung device uses to communicate with specific contacts.
General
Samsung Devices - Dual SIM Dual Standby (DSDS) - Switch SMS / MMS Number
Here's how to change which phone number your messages are sent from on your dual SIM capable Samsung device.
General
Samsung Devices - Enable / Disable eSIM Profile
Here's how to verify your eSIM profile is on or off on your Samsung device.
General
Samsung Devices - Remove eSIM Profile
Here's how to remove a cellular plan from your dual SIM capable Samsung device.
General
Samsung Devices - View Digital SIM (eSIM) IMEI
Here's how to view the digital SIM IMEI for your dual SIM capable Samsung device.
General
Second Number plan FAQs
Verizon offers the convenience of having two phone numbers on your device. Learn more about second number plans, eligibility and how to get a second number.
General
TCL Devices - Add Cellular Plan Using an eSIM
Here's info on how to add a cellular plan for your eSIM to your Dual SIM capable TCL smartphone.
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TCL Devices - Dual SIM Dual Standby (DSDS) - Change Default Mobile Number
Here's how to change the default mobile number used for cellular data, messages and calls on your dual SIM capable TCL smartphone.
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TCL Devices - Dual SIM Dual Standby (DSDS) - Rename SIM Line
Here's how to change the name of your SIM on your dual SIM capable TCL smartphone.
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TCL Devices - Enable / Disable eSIM Profile
Here's how to verify your eSIM profile is on or off on your TCL smartphone.
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TCL Devices - Remove eSIM Profile
Here's how to remove a cellular plan from your dual SIM capable TCL smartphone.
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Video: How to set up and use Second Number on Android(length: 2:14)
Learn how to set up and use your Second Number on Android.
Length: 2:14
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Video: How to set up and use Second Number on iOS(length: 1:57)
Learn how to set up and use your Second Number on iOS.
Length: 1:57