Pending Orders

A pending order is an order that is in progress or future dated, such as:

• Agregar un dispositivo
• Actualizar un dispositivo
• Cambiar funciones en un dispositivo
• Change a Device ID or mobile device number
• Disconnecting, suspending or reconnecting service
• Changing your price plan
  

Because a pending order is future dated, it will be added at the start of your next billing cycle. You cannot complete additional orders while you have a pending order on your account. You must wait until the pending order is completed or you can remove (cancel) it.

How to Remove a pending order

GO to the Pending account changes page in My Verizon to remove or cancel an order.

Note: Only an Account Owner or Account Manager can request that a pending order be removed.

You can't have more than 1 pending order on your account at a time. To start a new order, wait until the pending order is finished or you can remove (cancel) the pending order.