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Hum+ (2nd gen) - all-in-one connected car system | Support Overview

Hum by Verizon makes your car smarter, safer and more connected. Here you can find help for your Hum+ (2nd gen) connected car system.

  • Check your vehicle’s health anytime.
  • Get service reminders like when your next oil change is due.
  • Set speed and boundary alerts for family members to help keep them safe.
  • Add In-Vehicle Wi-Fi to Hum+ for $10/month.

Hum+ (2nd gen) includes an OBD II reader and access to the Hum app. Our previous version of Hum+ (1st gen) included a Bluetooth® speaker. For help with Hum+ (1st gen) visit our Hum+ (1st gen) Support overview page.

Troubleshoot Hum+ 4G LTE
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Configuración, activación básica y guías de usuario

Hum+ by Verizon (1st Gen) - Activate / Set Up Device

Here's info on how to activate and set up your Hum+ by Verizon account via the Hum customer website.

Alertas y recordatorios

Hum by Verizon - Mobile App - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum app.

Hum by Verizon - Mobile App - Set Scheduled Maintenance Reminders

Here's how to set up and receive alerts from your Hum system when it's time for vehicle maintenance (e.g., oil change, tire rotation, etc.).

Hum by Verizon - Web Portal - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum website.

Auto health

Hum by Verizon - Auto Health Report

Here's how to view the auto health report and diagnostic issues for your Hum equipped vehicle.

Auto maintenance

Hum by Verizon - Add / View Glovebox Service Records and Maintenance

Here's how to add or view service / maintenance records using Hum Glovebox.

Hum by Verizon - Mobile App - Contact Roadside Assistance

Here's how to contact roadside assistance via the app for your Hum by Verizon equipped vehicle.

Hum by Verizon - Web Portal - Set Scheduled Maintenance Reminders

Here's how to set up and manage alerts for scheduled vehicle maintenance (oil change, tire rotation, etc.) via the Hum web portal.

Video: Hum's Auto Health and Roadside Assistance
 (duración: 1:34)
Hum lets you check your car's health from your phone and detect problems before you hit the road, all from inside the app.
Duración: 1:34

Boundary alerts

Hum by Verizon - Mobile App - Add a Boundary Alert

Here's how to set boundaries and receive alerts when a Hum equipped vehicle enters / exits a specific area.

Hum by Verizon - Web Portal - Add a Boundary Alert

Create a new boundary alert in the Hum website.

Hum by Verizon - Web Portal - Delete a Boundary Alert

Delete a boundary alert in the Hum website.

Hum by Verizon - Web Portal - Edit a Boundary Alert

Change boundary alert details in the Hum website.

Hum Settings

Hum by Verizon - Web Portal - Configure Settings

Here's how to manage the settings on your Hum account (e.g., alerts, vehicles, stolen auto assistance) via the web portal.

Hum+ by Verizon (1st Gen) - View Web Portal Info

Here's how to view vehicle diagnostics, reminders, alerts and contact assistance numbers for your Hum+ by Verizon device.

Speed alerts

Hum by Verizon - Mobile App - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the mobile app.

Hum by Verizon - Mobile App - Edit a Speed Alert

Here’s how to change a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Mobile App - Speed Alert History

View your past speed alerts in the Hum app.

Hum by Verizon - Web Portal - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the web portal.

Hum by Verizon - Web Portal - Delete a Speed Alert

Here’s how to delete a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Web Portal - Edit a Speed Alert

Here’s how to change a speed alert in a Hum website to know if you go too fast.

Hum by Verizon - Web Portal - View Speed Alert History

Here's how to view speed limit alert history via the Hum web portal.