Motorola razr (usado certificado)

Atención al cliente de Motorola - 1 mes hace

Hi Jake, thank you for letting us know that your Motorola Razr makes u feel more solid than your previous Motorolla device. Thank you for patronizing Motorola Mobility. We're always here to help you if you got any concerns regarding your Motorola device. -Ythan

Atención al cliente de Motorola - 1 mes hace

Hi Casper, Thank you for purchasing this phone and for leaving feedback on our phone. We're sorry to hear that you're having an activation concern. We suggest continuing to work with your carrier. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Atención al cliente de Motorola - 1 mes hace

Hi Prestena, we appreciate you taking the time to post this and we're sorry to hear that you got a concern with your device.
This is not a brand new phone and it's a certified pre-owned, is it correct. Let me help you with that. Let's try to reboot your device. All you need to do is to press and hold the Power key for 10-20 seconds.
Notas:
Data on your phone will not be deleted.
Ensure that your device is charged to a minimum of 5%. If your battery is below 5% then the device may not power on.
A device that is completely drained should be charged, for a minimum of 15 minutes, using the provided charger.
If the steps will not going to resolve your concern, I would suggest looking into repair for your device. You can find repair information here: https://motorola-global-portal.custhelp.com/app/repair-faqs. For other concerns, please send us an email at supportforums@motorola.com. -Ythan

Atención al cliente de Motorola - 2 meses hace

Hi Hamesh, We are so happy to hear you had a positive experience using our Moto Razr phone and that you're enjoying the phone's features. Your support and trust in us are much appreciated. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch

Atención al cliente de Motorola - 2 meses hace

Hi Millerdad09, We can only imagine how inconvenient this can be, allow us to help. Does it happen on both incoming and outgoing calls? Is the same issue occurring while using a wired headset, or a Bluetooth accessory? Check the microphone by going to Device Help > Device diagnosis > Hardware test > Microphone> follow the on-screen instructions. Please let me know how it goes by sending us an email at supportforums@motorola.com. -Mitch