Samsung Galaxy S24

To transfer pictures, you can use an app of your choice such as Verizon Cloud: https://www.verizon.com/solutions-and-services/add-ons/protection-and-security/verizon-cloud/ to backup your media. If you still have your media on your current phone, you can directly backup using the app. If only your SD card is available, you can use a computer to upload your content. -Lauren

The port next to the charging port on a Samsung Galaxy S24 is not a separate port; it's simply part of the USB-C charging port itself, and the vibration you might feel is likely due to the internal mechanism that helps with secure connection and data transfer when plugging in a cable. https://www.verizon.com/smartphones/samsung-galaxy-s24/ -Natasha

John, the port next to the charging port on a Samsung Galaxy S24 is not a separate port; it's simply part of the USB-C charging port itself, and the vibration you might feel is likely due to the internal mechanism that helps with secure connection and data transfer when plugging in the cable. https://www.verizon.com/smartphones/samsung-galaxy-s24/ -Natasha

Hey there John, thanks for asking us your question about the Samsung Galaxy S24. Next to the charging port on the right, you will have a speaker positioned while to the left is your SIM card tray. The speaker may vibrate to notify you of missed calls, notification, etc. If you have additional questions for us, feel free to contact Samsung Support. Thanks for being a dedicated Samsung customer. - Debra

Please be sure to contact our Inside Sales team at 800-225-5499 to get more info on your trade-in eligibility with a damaged device. https://www.verizon.com/smartphones/samsung-galaxy-s24/ -Natasha

Internet Usage Time(LTE) (Hours) Up to 25 Internet Usage Time(Wi-Fi) (Hours) Up to 25 Video Playback Time (Hours, Wireless) Up to 29 Battery Capacity (mAh, Typical) 4000 Removable No Audio Playback Time (Hours, Wireless) Up to 78 -Joe

Hey Jaxx, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy S24. The S24's smarter all-day battery offers up to 28 hours of video watching or up to 72 hours of music listening enjoyment. If you have any other questions for us, do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer. - Debra

No, the Samsung Galaxy S24 does not support external memory like micro SD cards -Joe

Hi there SD, thanks for taking the time to ask us your question about the Samsung Galaxy S24. No, the S24 Series does not offer expandable storage capabilities. If you would like additional storage options on this device, check out Samsung Cloud, Microsoft OneDrive, and Google Drive for some cloud-based storage. For more information, please feel free to review "Manage storage on your Samsung Galaxy phone." If you think of any other questions for us, do not hesitate to contact Samsung Support. Thanks for being a valued Samsung customer. - Debra

Good day Diana, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S24. No, the S24 is not compatible with the S Pen, however, the S24 Ultra and Z Fold6 are! If you have any other questions, please feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer. - Debra

The Galaxy S24 Ultra model comes equipped with its own S Pen, which means you can write and draw to your heart's content! This improved S Pen is compatible with the standard Air command menu and Air actions, as well as new functions such as cleaning up text and auto formatting. https://www.verizon.com/smartphones/samsung-galaxy-s24/ -Natasha

Learn more about our trade-in program here: https://www.verizon.com/od/trade-in/ If you have additional questions about an upgrade, please contact us: https://www.verizon.com/support/contact-us/ -Joseph

No. -Melissa

Here's a link that will help; https://www.samsung.com/ca/support/model/SM-S921WZAEXAC/ -Joe