This store allowed fraudulent changes to my account of 25 years. Refused to acknowledge they are at fault or provide a refund. The store gets one star because zero stars is not an option.
Verizon
Hi Mary, we are certainly concerned to hear about this. This does not represent our values at Verizon. Our team should always take extra care when dealing with our customers' accounts, and be completely transparent so that we may avoid issues like this. ...
July 2, 2025
First off the original employee munsoned and cost me my whole family plan and three almost brand new phones.. and lost the numbers i was tryingto port from metro to here. A whole month now andstill only one phone for my family of 4 if. After being tol...
Verizon
Hello, we're sorry for the inconvenience. Our goals is to provide seamless transactions and exceptional service, and it seems like we missed the mark. We will escalate this review and look into this. Please fill out this issue resolution contact form, ht...
May 10, 2025
Anne
April 24, 2025
Marie
April 16, 2025
SarahMay
Cooper was incredibly patient, extremely knowledgeable, and fantastically helpful! And so quick too! I was in and out in anout 20 minutes, and all my issues and more were taken care of. Thank you thank you thank you!
Verizon
This is wonderful to hear, Sarah! We're so glad that Cooper went above and beyond to help you out. Thanks for taking the time to let us know about your visit. Our team really appreciates the feedback.