We certainly strive for a better experience for our customers. Feel free to reach out to us with details of your visit at 877-851-0649 or customerservice@cellularsales.com and provide case number (1004183). --Cellular Sales Customer Service
July 29, 2024
April C.
If I could give them no stars I would. They charged me $35 upgrade fee per phone Verizon put the same charge on my bill. When I called to dispute, the store told me it was a "Set Up Fee" (funny it was the same amount and they never gave me a receipt) but...
Verizon
Thank you for taking time to share, April. Please feel free to reach out to us with details of your visit at 877-851-0649 or customerservice@cellularsales.com. You can reference case number (00941752) when you contact our team. -- Cellular Sales Custo...
June 3, 2023
Janet H.
I came here on May 3,2023 to get a hotspot to run my computer. My agent was Andrew. The day of, he got me an Orbic box which he said would work and I ended up with a new phone which knocked me out of my old plan. In two days time, I realized the Orbic wa...
Verizon
Thank you for taking the time to share, Janet. If you would like to share more with our team, please contact us at 877-851-0649 or customerservice@cellularsales.com and provide case number (00838642). -- Cellular Sales Customer Service
April 5, 2023
Danielle S.
Terrible service. Agent sold me the wrong phones, no one will help correct the problem, had to wait for him to contact me and I had to contact him first to get my new phones and STILL DON'T HAVE MY BILLING CORRECT! Absolutely awful service and obviously ...
Verizon
Thank you for sharing your experience with us, Danielle. If you would like to provide more details, do not hesitate contact our Customer Service team at 877-851-0649 or customerservice@cellularsales.com and provide case number (00791605). -- Cellular S...