My sister went there today she is a Verizon customer she needed some help with her phone the clerk told her ok if a customer doesn't come in what did she think my sister was? I don't know why Verizon lets this store stay open
Verizon
We're truly disappointed to hear about your experience at our store, Richard. Your feedback is valuable, and we're dedicated to using it to improve future experiences. Please accept our sincere apologies for any inconvenience caused.
July 14, 2024
Clay R
Offered $1000 promotion on new phone. Long story short 0 promotion to be given after over a year of phone purchase manager officially says there is nothing they can do. After me trying for months to find out what is going on with it. Highly recommend ste...
Verizon
We’re sincerely sorry that your experience with us fell short of your expectations. It's always our aim to make your time in our store as smooth, convenient, and pleasant as possible, and we regret that we missed the mark on this occasion. Your satisfact...
June 13, 2022
Unknowledgeable.James west
Horrible. The wait is always long and the staff is veryUnknowledgeable.
Verizon
Thank you for taking the time to let us know about this situation. We will share your feedback and will continue improving our customer service.